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For Companies At a Glance
- Tasks: Provide expert support and consultancy for Dynamics 365 Business Central.
- Company: Join a respected Microsoft Partner in the UK, known for its innovative solutions.
- Benefits: Enjoy a competitive salary up to £65,000 plus a strong benefits package and hybrid working.
- Why this job: This role offers a unique blend of support and consulting in a collaborative environment.
- Qualifications: Experience with Dynamics 365 Business Central and strong problem-solving skills required.
- Other info: Occasional travel to client sites may be needed; right to work in the UK is essential.
The predicted salary is between 39000 - 65000 £ per year.
A respected Microsoft Partner in the UK is looking to appoint a Dynamics 365 Business Central (D365BC) Support / Consultant to join their growing team. This hybrid role is ideal for a functional consultant or senior support analyst who thrives in a dual capacity—delivering expert user support while contributing to ERP implementation and optimisation projects.
Role Overview:
In this position, you will provide high-quality 2nd and 3rd line support to clients using D365 Business Central, as well as participate in solution design, configuration, and rollout for ongoing consultancy projects. You'll work closely with clients and internal delivery teams, helping bridge the gap between live system support and new functionality delivery.
Location: UK-based role with hybrid working. Occasional travel to client sites may be required. Candidates must have the right to work in the UK.
Salary: Up to £65,000 per annum, depending on experience, plus a strong benefits package.
Key Responsibilities:
- Provide expert support for D365 Business Central across finance, operations, and warehousing modules
- Resolve technical and functional issues, escalating where necessary and ensuring client satisfaction
- Assist with configuration, testing, data migration, and go-live activities as part of wider project teams
- Act as a liaison between clients and internal teams to deliver tailored ERP enhancements
- Document solutions, support logs, and process improvements aligned with best practice
- Support knowledge sharing, user training, and ongoing client relationship management
Key Requirements:
- Strong experience supporting or consulting on Microsoft Dynamics 365 Business Central (or NAV)
- Good understanding of core ERP modules such as Finance, Inventory, Sales, Purchasing, or Warehousing
- Experience working within a Microsoft Partner or multi-client support environment preferred
- Excellent problem-solving skills and client-facing communication
- Ability to work both independently and as part of a collaborative project team
- Right to work in the UK (no sponsorship provided)
This is a great opportunity for a D365BC professional looking to step into a versatile role that combines the best of support and consulting within a supportive and growing Microsoft Partner. Apply now to find out more.
Dynamics 365BC Support/ Consultant (, , United Kingdom) employer: Conspicuous
Contact Detail:
Conspicuous Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365BC Support/ Consultant (, , United Kingdom)
✨Tip Number 1
Familiarise yourself with the latest updates and features of Dynamics 365 Business Central. Being knowledgeable about recent changes can help you stand out during interviews, as it shows your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the Microsoft Dynamics community. Attend webinars, join forums, or connect on LinkedIn to engage with others in the industry. This can lead to valuable insights and potential referrals for the role.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved issues or implemented solutions using D365BC. Having specific examples ready will demonstrate your practical experience and problem-solving skills.
✨Tip Number 4
Research the company’s projects and clients to understand their business model and challenges. Tailoring your conversation to align with their needs can show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Dynamics 365BC Support/ Consultant (, , United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 Business Central and any relevant ERP modules. Use specific examples of your past roles that demonstrate your problem-solving skills and client-facing communication.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities outlined in the job description, particularly your experience in providing support and consulting on D365BC.
Showcase Relevant Skills: Emphasise your technical skills related to D365BC, including configuration, testing, and data migration. Highlight any experience you have working in a multi-client support environment or as part of a project team.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Conspicuous
✨Showcase Your D365BC Expertise
Make sure to highlight your experience with Dynamics 365 Business Central during the interview. Be prepared to discuss specific modules you've worked with, such as finance or warehousing, and share examples of how you've resolved issues or improved processes.
✨Demonstrate Problem-Solving Skills
Since this role requires excellent problem-solving abilities, think of scenarios where you've successfully tackled challenges in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your responses and clearly illustrate your thought process.
✨Prepare for Client-Facing Scenarios
As you'll be working closely with clients, practice how you would handle various client interactions. Prepare to discuss how you would manage expectations, communicate technical information clearly, and ensure client satisfaction throughout the support process.
✨Understand the Company Culture
Research the Microsoft Partner's values and culture before the interview. This will help you tailor your responses to align with their ethos and demonstrate that you're not just a fit for the role, but also for the team. Showing genuine interest in the company can set you apart from other candidates.
