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For Companies At a Glance
- Tasks: Provide top-notch support for D365 Business Central users and assist with software upgrades.
- Company: Join a leading Microsoft and NetSuite Partner known for its supportive culture.
- Benefits: Enjoy hybrid work flexibility, competitive salary, and an annual bonus.
- Why this job: Be part of a values-driven team that prioritises customer experience and personal growth.
- Qualifications: Hands-on experience with Business Central or similar ERP systems is essential.
- Other info: Opportunity to create engaging content like webinars and tutorials.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hybrid – 2 days per week in Hampshire / 3 days remote
Salary: Industry-leading + annual flexible bonus
About the Role
A fantastic opportunity has arisen to join the support team at a leading Microsoft Partner and NetSuite Partner. As a D365 Business Central Support Consultant, you’ll play a key role in delivering first-class technical support to our client base, while also contributing to wider implementation projects, testing upgrades, and improving customer experience through webinars, documentation, and proactive service initiatives. This is an excellent opportunity for someone with hands-on experience in Business Central or a similar ERP system, looking to develop their career within a supportive, values-driven business.
Key Responsibilities
- Delivering 1st and 2nd line support to a broad range of D365 Business Central users.
- Supporting future client implementations and software upgrade testing.
- Assisting customers with extension installations and troubleshooting.
- Creating and delivering content such as webinars, blog posts, and video tutorials.
- Proactively reviewing system usage and identifying opportunities for improvement.
Dynamics 365 Business Central Support Consultant employer: Conspicuous
Contact Detail:
Conspicuous Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 Business Central Support Consultant
✨Tip Number 1
Familiarise yourself with Dynamics 365 Business Central and its features. Understanding the ins and outs of the software will not only boost your confidence but also help you answer technical questions during interviews.
✨Tip Number 2
Engage with online communities and forums related to Dynamics 365. Networking with professionals in the field can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your previous experience with ERP systems, especially any hands-on work you've done with Business Central. Be ready to share specific examples of how you've solved problems or improved processes.
✨Tip Number 4
Showcase your communication skills by preparing to explain complex technical concepts in simple terms. As a support consultant, you'll need to convey information clearly to clients who may not have a technical background.
We think you need these skills to ace Dynamics 365 Business Central Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Dynamics 365 Business Central or similar ERP systems. Emphasise any technical support roles you've held and specific achievements that demonstrate your ability to deliver first-class customer service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your experience in delivering technical support and creating educational content.
Showcase Your Communication Skills: Since the role involves creating webinars and documentation, highlight any previous experience you have in content creation or training. Use clear and concise language in your application to demonstrate your communication skills.
Highlight Problem-Solving Abilities: Provide examples in your application of how you've successfully resolved technical issues in the past. This could include specific challenges you've faced and the solutions you implemented, showcasing your analytical and troubleshooting skills.
How to prepare for a job interview at Conspicuous
✨Know Your Dynamics 365 Inside Out
Make sure you have a solid understanding of Dynamics 365 Business Central and its functionalities. Be prepared to discuss your hands-on experience with the system, as well as any similar ERP systems you've worked with.
✨Showcase Your Problem-Solving Skills
As a support consultant, you'll need to demonstrate your ability to troubleshoot and resolve issues efficiently. Prepare examples of past challenges you've faced and how you successfully addressed them, particularly in a customer support context.
✨Prepare for Technical Questions
Expect technical questions related to D365 Business Central, including common issues users face and how to resolve them. Brush up on your knowledge of extension installations and software upgrades, as these are key responsibilities of the role.
✨Highlight Your Communication Skills
Since you'll be creating content like webinars and tutorials, it's essential to showcase your communication skills. Be ready to discuss how you've effectively communicated complex information to clients or colleagues in the past.
