At a Glance
- Tasks: Support Dynamics 365 Business Central and LS Retail, resolving technical issues and enhancing customer experience.
- Company: Join a leading IT services organisation focused on growth and innovation.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for career advancement.
- Why this job: Be part of a dynamic team that values collaboration and personal development.
- Qualifications: Experience with LS Retail in Dynamics 365 BC and strong problem-solving skills required.
- Other info: This is a home-based role with occasional office travel.
The predicted salary is between 39600 - 66000 £ per year.
Dynamics 365 Business Central / LS Retail Support Consultant
Location: UK-wide (Home-based with occasional office travel)
Salary: Up to £55,000 + benefits (DOE)
Are you an LS Retail specialist with a background in Dynamics 365 Business Central?
A fantastic opportunity has arisen for a Support Consultant with expertise in LS Retail to join a growing team. This is a home-based role with occasional travel to the nearest office, offering flexibility and career growth.
Key Responsibilities:
- Provide expert support for Dynamics 365 Business Central and LS Retail, troubleshooting and resolving system issues.
- Work closely with customers to understand, diagnose, and resolve technical and functional queries.
- Collaborate with internal teams to escalate and resolve complex issues efficiently.
- Support system upgrades, configurations, and integrations to ensure seamless functionality.
- Deliver exceptional customer service, ensuring clients maximize their ERP investment.
Skills & Experience Required:
- Strong experience supporting LS Retail within a Dynamics 365 Business Central (BC) environment.
- Excellent problem-solving skills and the ability to troubleshoot functional and technical issues.
- Technical/development background considered if combined with strong communication skills.
- Experience working in a customer-facing role, providing high-quality support services.
- Ability to work independently in a remote-first environment while collaborating with teams when needed.
Why Apply?
- Work remotely with occasional office visits.
- Join a leading organisation offering career growth opportunities.
- Be part of a dynamic and supportive team with great career progression and development.
If you’re a skilled LS Retail Support Consultant looking for your next challenge, apply today!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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Dynamics 365 Business Central / LS Retail Support Consultant employer: Conspicuous
Contact Detail:
Conspicuous Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 Business Central / LS Retail Support Consultant
✨Tip Number 1
Familiarise yourself with the latest updates and features of Dynamics 365 Business Central and LS Retail. This knowledge will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the LS Retail and Dynamics 365 community. Join relevant online forums or LinkedIn groups where you can engage with others, share insights, and potentially learn about job openings before they are advertised.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved technical issues or improved customer satisfaction in your previous roles. Real-life examples will showcase your problem-solving skills and customer service experience.
✨Tip Number 4
Research StudySmarter and understand our values and culture. Tailoring your approach to align with our mission will make you a more appealing candidate and show that you're genuinely interested in joining our team.
We think you need these skills to ace Dynamics 365 Business Central / LS Retail Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with LS Retail and Dynamics 365 Business Central. Use specific examples of how you've resolved technical issues or improved customer satisfaction in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting clients and your expertise in LS Retail. Mention any relevant projects or achievements that demonstrate your problem-solving skills and ability to work independently.
Showcase Customer Service Skills: Since the role involves providing exceptional customer service, include examples in your application that illustrate your experience in customer-facing roles. Highlight situations where you successfully resolved client issues or enhanced their experience.
Highlight Remote Work Experience: As this is a home-based position, emphasise any previous remote work experience. Discuss how you effectively collaborated with teams and managed your time while working independently.
How to prepare for a job interview at Conspicuous
✨Showcase Your LS Retail Expertise
Make sure to highlight your experience with LS Retail and Dynamics 365 Business Central during the interview. Be prepared to discuss specific challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills.
✨Prepare for Technical Questions
Expect technical questions related to troubleshooting and system configurations. Brush up on common issues and solutions within the Dynamics 365 environment, as well as any recent updates or features that may be relevant.
✨Demonstrate Customer Service Skills
Since the role involves working closely with customers, be ready to share examples of how you've provided exceptional support in previous roles. Highlight your communication skills and ability to understand client needs.
✨Emphasise Remote Work Experience
As this is a home-based position, it's important to convey your ability to work independently. Discuss your experience in remote environments and how you stay organised and productive while collaborating with teams.