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- Tasks: Support Dynamics 365 Business Central and LS Retail, resolving technical issues and enhancing customer experience.
- Company: Join a leading organisation focused on growth and innovation in the retail sector.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for career advancement.
- Why this job: Be part of a dynamic team that values collaboration and personal development.
- Qualifications: Experience with LS Retail and Dynamics 365 BC, strong problem-solving skills, and customer service background required.
- Other info: This is a permanent role with occasional office travel.
The predicted salary is between 39600 - 66000 £ per year.
Location: UK-wide (Home-based with occasional office travel)
Salary: Up to £55,000 + benefits (DOE)
Employment Type: Permanent
Are you an LS Retail specialist with a background in Dynamics 365 Business Central? A fantastic opportunity has arisen for a Support Consultant with expertise in LS Retail to join a growing team. This is a home-based role with occasional travel to the nearest office, offering flexibility and career growth.
Key Responsibilities:
- Provide expert support for Dynamics 365 Business Central and LS Retail, troubleshooting and resolving system issues.
- Work closely with customers to understand, diagnose, and resolve technical and functional queries.
- Collaborate with internal teams to escalate and resolve complex issues efficiently.
- Support system upgrades, configurations, and integrations to ensure seamless functionality.
- Deliver exceptional customer service, ensuring clients maximise their ERP investment.
Skills & Experience Required:
- Strong experience supporting LS Retail within a Dynamics 365 Business Central (BC) environment.
- Excellent problem-solving skills and the ability to troubleshoot functional and technical issues.
- Technical/development background considered if combined with strong communication skills.
- Experience working in a customer-facing role, providing high-quality support services.
- Ability to work independently in a remote-first environment while collaborating with teams when needed.
Why Apply?
- Work remotely with occasional office visits.
- Join a leading organisation offering career growth opportunities.
- Be part of a dynamic and supportive team with great career progression and development.
If you’re a skilled LS Retail Support Consultant looking for your next challenge, apply today!
Dynamics 365 Business Central / LS Retail Support Consultant employer: Conspicuous
Contact Detail:
Conspicuous Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 Business Central / LS Retail Support Consultant
✨Tip Number 1
Familiarise yourself with the latest updates and features of Dynamics 365 Business Central and LS Retail. This knowledge will not only help you in interviews but also demonstrate your commitment to staying current in your field.
✨Tip Number 2
Network with professionals in the LS Retail and Dynamics 365 community. Engaging in forums, attending webinars, or joining relevant LinkedIn groups can provide valuable insights and connections that may lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved technical issues or improved customer satisfaction. Real-life examples will showcase your problem-solving skills and customer service experience, which are crucial for this role.
✨Tip Number 4
Research StudySmarter and understand our values and culture. Tailoring your approach to align with our mission can make a significant difference during the interview process, showing that you're a great fit for our team.
We think you need these skills to ace Dynamics 365 Business Central / LS Retail Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with LS Retail and Dynamics 365 Business Central. Use specific examples of how you've resolved technical issues or provided customer support in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention your problem-solving skills and how they align with the responsibilities outlined in the job description.
Showcase Relevant Experience: When detailing your work history, focus on your customer-facing roles and any experience you have with system upgrades or integrations. This will demonstrate your ability to deliver exceptional customer service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Conspicuous
✨Showcase Your LS Retail Expertise
Make sure to highlight your experience with LS Retail and Dynamics 365 Business Central during the interview. Be prepared to discuss specific challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills.
✨Prepare for Technical Questions
Expect technical questions related to troubleshooting and system configurations. Brush up on common issues and solutions within the Dynamics 365 environment, as well as any recent updates or features that may be relevant.
✨Emphasise Customer Service Skills
Since the role involves working closely with clients, be ready to share examples of how you've provided exceptional customer service in previous roles. Highlight your ability to communicate effectively and resolve issues promptly.
✨Demonstrate Remote Work Capability
As this is a home-based position, convey your ability to work independently and manage your time effectively. Discuss any previous remote work experiences and how you stay organised while collaborating with teams.
