At a Glance
- Tasks: Lead D365 F&O transformation in retail and commerce, enhancing sales and customer processes.
- Company: Global retail and manufacturing organisation with a focus on innovation.
- Benefits: Competitive salary of £95,000, hybrid work, and comprehensive benefits.
- Other info: Exciting opportunity for career growth in a global end-user role.
- Why this job: Join a dynamic team and make a real impact on global retail operations.
- Qualifications: Experience in D365 F&O, retail, and strong stakeholder management skills.
The predicted salary is between 95000 - 95000 € per year.
Location: Manchester, hybrid
Salary: c.£95,000 + benefits
Type: Permanent
A global retail and manufacturing organisation is looking for an experienced Application Lead – Commercial (Retail & Commerce) to support a major D365 F&O transformation across EMEA. This role will focus on the wider commercial, retail and commerce domain, covering sales, pricing, order management, customer-facing processes and connected retail / digital commerce applications. You will work closely with regional business stakeholders and global technology teams to ensure D365 F&O and integrated applications operate effectively in real business scenarios.
Key responsibilities:
- Lead the regional Commercial application stream across D365 F&O
- Support sales, pricing, order management, retail / commerce and customer process areas
- Work with commercial, retail and customer-facing stakeholders to understand issues and define improvements
- Triage problems across business process, data, integrations and systems
- Support UAT, releases, adoption and post-go-live stabilisation
- Translate business needs into clear requirements for global engineering teams
- Work with vendors and ISVs to resolve application and integration issues
- Support connected applications across retail, commerce, fulfilment and customer-facing processes
Key skills:
- Strong D365 F&O commercial, sales, retail, commerce or order management experience
- Good understanding of O2C, pricing, order fulfilment, customer and retail / omnichannel processes
- Experience working across D365 F&O and integrated retail, e-commerce, POS, WMS or customer platforms
- Experience in ERP transformation, implementation or post-go-live support
- Strong stakeholder management and communication skills
- Consultancy or Microsoft Partner background would be highly relevant
- Able to work hybrid in Manchester
This is a strong opportunity for a D365 F&O Commercial Consultant, Retail / Commerce Consultant, O2C Stream Lead or Applications Lead looking to move into a global end-user role with real ownership.
D365FO Application Lead - Commercial (Retail & Commerce) in Bolton employer: Conspicuous
Join a leading global retail and manufacturing organisation in Manchester, where you will play a pivotal role in driving D365 F&O transformation across EMEA. With a strong focus on employee growth, our hybrid work culture fosters collaboration and innovation, offering competitive benefits and the chance to lead impactful projects that enhance customer-facing processes. This is an excellent opportunity for those seeking meaningful employment in a dynamic environment that values your expertise and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land D365FO Application Lead - Commercial (Retail & Commerce) in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and commerce space, especially those who have experience with D365 F&O. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by diving deep into the specifics of D365 F&O. Brush up on your knowledge of sales, pricing, and order management processes. We want you to be able to showcase how your experience aligns perfectly with the role!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Use our website to find roles that match your skills in commercial applications and retail. Tailor your approach to show why you're the perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Share any additional thoughts you have about the role or how you can contribute to their D365 F&O transformation. It shows enthusiasm and professionalism!
We think you need these skills to ace D365FO Application Lead - Commercial (Retail & Commerce) in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the D365 F&O experience we’re looking for. Highlight your skills in sales, pricing, and order management, and don’t forget to mention any relevant projects you've led or been a part of!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Application Lead role. Share specific examples of how you've tackled challenges in retail and commerce, and how you can bring that expertise to our team.
Showcase Your Stakeholder Management Skills:We value strong communication and stakeholder management skills. In your application, give us examples of how you've successfully collaborated with different teams or stakeholders in previous roles. This will show us you can handle the diverse interactions this role requires.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Conspicuous
✨Know Your D365 F&O Inside Out
Make sure you brush up on your D365 F&O knowledge, especially around commercial, sales, and order management processes. Be ready to discuss how you've applied this knowledge in real-world scenarios, as it will show your expertise and relevance to the role.
✨Understand the Business Context
Familiarise yourself with the retail and commerce landscape, particularly how digital transformation impacts these sectors. This will help you articulate how you can support the organisation's goals and improve customer-facing processes during the interview.
✨Prepare for Stakeholder Scenarios
Think of examples where you've successfully managed stakeholders or resolved conflicts. Be prepared to discuss how you would approach working with regional business stakeholders and global technology teams to ensure smooth operations across D365 F&O.
✨Showcase Your Problem-Solving Skills
Be ready to share specific instances where you've triaged problems across business processes, data, and systems. Highlight your analytical skills and how you've translated business needs into actionable requirements, as this is crucial for the role.