At a Glance
- Tasks: Lead D365 F&O commercial operations and optimise order management processes.
- Company: Join a global end-user with a focus on innovation and collaboration.
- Benefits: Enjoy a hybrid work model, competitive salary, and career growth opportunities.
- Other info: Engage with senior stakeholders and drive continuous improvement in commercial operations.
- Why this job: Make a real impact on customer order management in a dynamic international setting.
- Qualifications: Strong D365 F&O experience and understanding of B2C/B2B order flows required.
The predicted salary is between 60000 - 75000 £ per year.
A global end-user is looking for a D365 F&O Commercial Product Lead to support the ongoing development, adoption and optimisation of Microsoft Dynamics 365 Finance & Operations across EMEA. This is a commercially focused D365 F&O role with a strong emphasis on Order Management, particularly within B2C order flows, while also supporting B2B, sales, pricing and order-to-cash processes.
The role will suit someone with strong D365 F&O functional knowledge who understands how commercial processes operate across customer orders, pricing, fulfilment, invoicing and revenue. This is not a traditional Project Manager or Business Analyst position; it is more suited to a D365 F&O domain specialist, consultant or architect who can take ownership of operational processes, work closely with stakeholders and help ensure the system supports the needs of the business.
As the D365 F&O Commercial Product Lead, you will act as a key point of contact between the business, regional technology teams, global engineering, transformation teams and third-party vendors/ISVs. You will help identify process and system challenges, support business adoption, translate operational issues into clear requirements and work with technical teams to ensure D365 F&O is supporting commercial operations effectively.
The key focus will be on ensuring customer order processes work smoothly across B2C and B2B channels, from order capture through to pricing, fulfilment, invoicing and revenue recognition.
Key Responsibilities- Take ownership of D365 F&O commercial operations across EMEA
- Support and optimise B2C order management processes
- Support B2B / wholesale order management processes
- Work across Sales, Pricing, Order Management and Order to Cash
- Identify issues across the customer order lifecycle and propose practical solutions
- Support business users with adoption, process understanding and continuous improvement
- Work with global engineering, technology and transformation teams to feed in requirements and resolve system/process challenges
- Support integrations and handoffs between D365 F&O, finance, logistics, planning and third-party systems
- Engage with senior stakeholders across commercial, technology and operations teams
- Help ensure D365 F&O processes are scalable, consistent and aligned to business needs
- Strong Microsoft Dynamics 365 Finance & Operations functional experience
- Strong understanding of Order Management within D365 F&O
- Experience with B2C order flows
- B2B / wholesale order management experience would also be beneficial
- Good knowledge of Sales, Pricing, Order to Cash and customer order lifecycle processes
- Experience in retail, ecommerce, omnichannel, consumer goods, distribution or high-volume order environments would be highly relevant
- Ability to work closely with business stakeholders and technical teams
- Strong problem-solving skills and the ability to translate business issues into clear system/process requirements
- Experience working with integrations, ISVs or third-party systems would be advantageous
- Comfortable operating in a global or multi-region environment
This is an excellent opportunity to join a global end-user in a role with real ownership across commercial operations and D365 F&O product adoption. You will be working in a business-critical position, helping shape how D365 F&O supports customer order management across B2C and B2B channels in a complex international environment.
Please apply or get in touch for more information.
D365FO Application Lead - Commercial (Order Management) in Bolton employer: Conspicuous
Join a global end-user in Manchester as a D365 F&O Commercial Product Lead, where you will enjoy a hybrid work model that promotes a healthy work-life balance. The company fosters a collaborative culture, offering ample opportunities for professional growth and development while allowing you to take ownership of critical commercial operations. With a focus on innovation and continuous improvement, this role provides a unique chance to make a significant impact in a dynamic international environment.
StudySmarter Expert Advice🤫
We think this is how you could land D365FO Application Lead - Commercial (Order Management) in Bolton
✨Get to Know Your E-commerce Community
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✨Attend E-commerce Events and Conferences
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We think you need these skills to ace D365FO Application Lead - Commercial (Order Management) in Bolton
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Conspicuous, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Conspicuous's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
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How to prepare for a job interview at Conspicuous
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Conspicuous uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
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Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Conspicuous. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
