LGBT Jobs in the United Kingdom is seeking a Service Desk Analyst for a remote position with travel expenses covered. You will deliver technical support for Skilltech's software platforms and act as a product expert, partnering with Customer Success, Development and QA teams.
The role emphasizes customer service, onboarding, configuration, release validation and continuous improvement, with SLA adherence and clear communication of technical concepts.
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Remote Service Desk Analyst - SaaS & EdTech Support employer: Consortium
Micro Rainbow is an exceptional employer dedicated to creating a supportive and inclusive work environment for its employees. Located in London, the company offers meaningful opportunities for personal and professional growth, particularly for those passionate about social justice and equality. With a strong emphasis on employee well-being and a culture that values lived experiences, Micro Rainbow empowers its staff to make a real difference in the lives of LGBTQI asylum seekers.