Job Location
Wharfedale Rd, Winnersh, Wokingham RG41 5RB, UK and more
Location: Wharfedale Rd, Winnersh, Wokingham RG41 5RB, UK
Job Type: Permanent
Pay: Salary Details Salary circa £32,000 plus 34 days leave, rising to 39
Highlighted points for this job
Salary circa £32,000 with potential rise to £39,000
34 days annual leave rising to 39, plus 2 paid volunteering days
Experience in housing management or similar customer-focused role essential
Position offers hybrid work with minimum 2 days in Reading office
Role includes benefits like matching pension contribution and 800+ discounts
Salary circa £32,000 plus 34 days leave, rising to 39, and 2 paid volunteering days each year.
Home, a place where you belong
Housing Manager – Income is a role where your judgement matters, and your work makes a difference. You’ll manage customer rent accounts, attend court hearings and work with internal and external partners to resolve problems.
What you’ll do
- Build trusted relationships with customers
- Manage the rent collection by following Home Groups arrears process.
- Take ownership of rent related issues from first contact through to resolution.
- Attend court hearings on behalf of Home Group.
- Work with internal and external stakeholders to support customers.
Why join us
You’ll be supported by great people in our fabulous Home Group culture, where kindness, collaboration, and doing the right thing matter. You’ll have room to grow, try new things, and build a long-term career, with learning encouraged at every stage. You’ll be trusted to work in a way that suits you, while making a real difference every day. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role.
You have
- Experience in housing management or a similar customer focused role.
- Experience in dealing with rent accounts within a housing association or local authority setting.
- Knowledge of housing law, welfare benefits, safeguarding and sustaining tenancies.
- Strong organisation skills and take ownership from start to finish.
- A full driving licence and access to a vehicle.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
- Working Monday to Friday, 9am-5pm.
- This is a hybrid role with a minimum 2 days in our Reading office.
- You need a vehicle insured for business use, and we pay your mileage.
- You need an Enhanced DBS check that we pay for.
What’s in it for you?
- 34 days leave, rising to 39 (this includes bank holidays and a “me day”) and the option to buy 5 more each year
- 2 paid volunteering days each year
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
- Instant pay access with Stream
- 800+ discounts on shops, holidays, days out, tech and more
Finally
For reasonable adjustments email recruitment@homegroup.org.uk.
Housing Manager in Reading employer: Consortium
Micro Rainbow is an exceptional employer dedicated to creating a supportive and inclusive work environment for its employees. Located in London, the company offers meaningful opportunities for personal and professional growth, particularly for those passionate about social justice and equality. With a strong emphasis on employee well-being and a culture that values lived experiences, Micro Rainbow empowers its staff to make a real difference in the lives of LGBTQI asylum seekers.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Reading
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Consortium.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Consortium? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Consortium's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Manager role at Consortium, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Consortium
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Consortium operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Consortium. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Consortium.
