At a Glance
- Tasks: Design and implement policies to enhance customer outcomes and ensure regulatory compliance.
- Company: Join Close Brothers, a leading UK merchant banking group committed to diversity.
- Benefits: Competitive salary, hybrid working options, and a discretionary bonus.
- Other info: Flexible working arrangements available to support work-life balance.
- Why this job: Make a real impact in financial services while developing your skills in a supportive environment.
- Qualifications: Experience in remediation governance and policy design within financial services is preferred.
The predicted salary is between 45000 - 55000 £ per year.
Location: London, UK
Job Type: Fixed Term
Pay: Competitive Basic Salary + Benefits + Discretionary Bonus
Highlighted points for this job:
- Role in Risk Team focusing on remediation strategies
- Responsibilities include policy design and regulatory compliance
- Preference for experience in financial services remediation governance
- Hybrid working options available
- Commitment to diversity and inclusivity
Overall Summary:
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity and promote inclusivity. Vacancies are available on a part-time, job-share or full-time basis because we know the best person for the job isn’t always available full-time. Our aim is to facilitate requests wherever possible and managers will consider requests on an individual basis.
Join the Close Brothers Risk Team where you will lead on the design and maintenance of policies that enable the safe and effective execution of remediation strategies to address customer harms. Working as part of the Governance and Policy team our ideal team member will have previous experience in regulatory expectations, consistency in customer treatments and delivery of good customer outcomes with excellent problem-solving and data analysis skills.
Responsibilities:
- Create and support implementation of scalable, reusable policies and principles that standardise remediation practices and support consistent delivery of good customer outcomes.
- Deliver and read across to external changes impacting Customer Duty.
- Oversee the delivery and operationalisation of remediation policies across internal teams.
- Gather and prepare regulatory outputs to ensure correct controls and oversight in place to deliver as intended.
- Ensure policies are designed with the customer in mind, balancing regulatory compliance with customer needs.
- Evaluate the effectiveness of remediation in addressing customer harms, reviewing policy as required to improve customer experiences.
- Develop and maintain scalable, reusable policies to support safe and effective remediation strategies.
- Support reporting and regulatory engagement.
We would love to hear from you if you have:
- Proven background in remediation governance, policy design and implementation within financial services.
- Rectification design & delivery experience within financial services.
- Proven attention to detail and stakeholder management skills.
- Knowledge of financial services regulatory agenda.
- Attention to detail ensuring accuracy, clarity and regulatory compliance.
It is not essential but it would be great if you have:
- Knowledge of regulatory frameworks and compliance requirements.
- Knowledge of the Motor Finance industry.
- Risk and compliance qualifications.
About Us:
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
Governance & Controls Analyst (12 month FTC) in London employer: Consortium
Micro Rainbow is an exceptional employer dedicated to creating a supportive and inclusive work environment for its employees. Located in London, the company offers meaningful opportunities for personal and professional growth, particularly for those passionate about social justice and equality. With a strong emphasis on employee well-being and a culture that values lived experiences, Micro Rainbow empowers its staff to make a real difference in the lives of LGBTQI asylum seekers.
StudySmarter Expert Advice🤫
We think this is how you could land Governance & Controls Analyst (12 month FTC) in London
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Consortium.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Consortium might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Governance & Controls Analyst (12 month FTC) in London
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Consortium will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Consortium. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Consortium confidence in your short-term commitment to the role.
How to prepare for a job interview at Consortium
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Consortium.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Consortium that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
