Habinteg in Leeds is seeking an experienced Customer Experience Manager to provide strategic and operational leadership for Customer Services, Customer Experience, Customer Insight, Complaints and Tenant Engagement. As part of the Leadership Team, you will champion a customer-focused culture and ensure tenant feedback informs strategy, service delivery and continuous improvement.
You will develop and deliver customer experience strategies, improve satisfaction, and provide assurance to the
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Head of Customer Experience & Insight (Hybrid) in Leeds employer: Consortium
Micro Rainbow is an exceptional employer dedicated to creating a supportive and inclusive work environment for its employees. Located in London, the company offers meaningful opportunities for personal and professional growth, particularly for those passionate about social justice and equality. With a strong emphasis on employee well-being and a culture that values lived experiences, Micro Rainbow empowers its staff to make a real difference in the lives of LGBTQI asylum seekers.