Consortium is seeking a Guest Experience Analyst to measure and evaluate guest experience performance across our corporate office and hotel operations. You will oversee guest feedback platforms, scorecards, audits and case reporting, providing accurate insights that help identify trends and support business improvement initiatives.
You will ensure data accuracy, integrity and compliance with governance standards while collaborating with teams to drive enhancements in guest service and reporting
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Guest Experience Data Analyst employer: Consortium
Micro Rainbow is an exceptional employer dedicated to creating a supportive and inclusive work environment for its employees. Located in London, the company offers meaningful opportunities for personal and professional growth, particularly for those passionate about social justice and equality. With a strong emphasis on employee well-being and a culture that values lived experiences, Micro Rainbow empowers its staff to make a real difference in the lives of LGBTQI asylum seekers.