Policy Expert in London is seeking a Customer Insight Manager to lead research programmes end‑to‑end, turning customer feedback into clear recommendations for brand, communications and journeys. You’ll work across Marketing, Customer, and Product/Tech to drive improvements.
The role requires experience in both quantitative and qualitative research, plus the ability to manage agencies and partner with internal teams. Hybrid 50/50.
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Customer Insight Lead — Hybrid, Learning Budget, Travel employer: Consortium
Micro Rainbow is an exceptional employer dedicated to creating a supportive and inclusive work environment for its employees. Located in London, the company offers meaningful opportunities for personal and professional growth, particularly for those passionate about social justice and equality. With a strong emphasis on employee well-being and a culture that values lived experiences, Micro Rainbow empowers its staff to make a real difference in the lives of LGBTQI asylum seekers.
