Close Brothers is seeking a Customer Experience Manager to lead the strategic development, governance and continuous improvement of the customer experience across Savings. You will manage the Customer Experience Lead and provide clear direction, coaching and oversight to ensure activity is insight-led and delivers outcomes.
The role requires experience in Retail Financial Services, strong stakeholder management and the ability to translate insights into action.
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Customer Experience Strategy Lead - Savings employer: Consortium
Micro Rainbow is an exceptional employer dedicated to creating a supportive and inclusive work environment for its employees. Located in London, the company offers meaningful opportunities for personal and professional growth, particularly for those passionate about social justice and equality. With a strong emphasis on employee well-being and a culture that values lived experiences, Micro Rainbow empowers its staff to make a real difference in the lives of LGBTQI asylum seekers.
