Senior Engineering Manager (MarTech) in Cardiff

• Leadership across Adobe and Smartcomms platforms
• Involvement in customer personalisation and digital experiences
• Competitive salary with share options
• Emphasis on continuous improvement and technology integration

As Senior Engineering Manager - Mar Tech, you’ll provide technical, people and delivery leadership across our Adobe and Smartcomms platforms, which support customer personalisation, digital experiences and communications across UK Customer and Group.

You’ll lead Engineering Managers and Staff Engineers, shape the direction and roadmap of our Mar Tech platforms, and work closely with Product, Marketing, Data, Architecture and other technology teams.

You’ll ensure our platforms are secure, resilient, scalable and delivering the right outcomes for our customers and the business.

Main Duties

• Lead engineering across the Adobe and Smartcomms platform portfolio, aligning priorities, resources and delivery to business outcomes.
• Lead, coach and develop Engineering Managers and Staff Engineers, building strong technical and leadership capability.
• Shape the strategy, technical direction and roadmaps for AEP, AEM, EDS and Smartcomms.
• Support the delivery of customer personalisation, digital experiences and customer communications across multiple channels.
• Ensure platforms are secure, resilient, scalable, accessible and maintainable, with effective live-service and incident management.
• Maintain strong engineering, architecture, testing and release standards, working closely with Cyber, Risk, Architecture and Service teams.
• Manage strategic suppliers and technology partners, including Adobe and Smartcomms.
• Oversee budgets, workforce capacity, forecasting and investment decisions across the portfolio.
• Provide clear updates to senior stakeholders on delivery, platform health, risks, dependencies and outcomes.
• Drive continuous improvement through automation, Dev Sec Ops, platform engineering, quality engineering and Gen AI.
• Significant experience leading engineering across multiple teams or technology platforms, including Engineering Managers and senior technical specialists.
• Strong understanding of Mar Tech, digital experience and customer personalisation technologies.
• Proven experience leading complex technology delivery, balancing customer outcomes, technical quality, risk and cost.
• Strong operational leadership, with experience owning reliable, secure and scalable technology services.
• Excellent stakeholder management and influencing skills, with the ability to work effectively across technical, business and senior leadership teams.
• Experience with the Adobe ecosystem, particularly AEP, AEM and/or Edge Delivery Services.
• Experience with Smartcomms or similar customer communications platforms.
• Experience integrating Mar Tech platforms with customer data, CRM, identity, consent, APIs or digital channels.
• Knowledge of privacy, data governance and security within customer-facing technology.
• Experience managing technology suppliers, budgets and commercial relationships.
• Knowledge of modern engineering practices including Dev Sec Ops, automation, platform engineering and Gen AI.
• Relevant Adobe, cloud, architecture, Agile or service-management certifications.
• Admiral: Where You Can

We take pride in being a diverse and inclusive business.

It's a place where you can Be You, and show up as you are.

We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant.

You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays).

You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture.

In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years!

We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here .

Disability Confident Leader

As a Disability Confident Leader, for candidates with a disability or long-term health condition, that opt into the Disability Confident scheme, we’ll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process.

If this job opportunity is not suitable, then check out the other LGBT friendly jobs across UK!

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