AXS Birmingham Contact Centre is seeking Customer Advisors for a full-time, office-based role in Birmingham. You will assist customers by phone, email, live chat and social media, handling a mix of enquiries and occasional complaints.
You will work to individual and team targets, with regular coaching and feedback. Reliability and punctuality are essential, especially during training. The role requires weekend and bank holiday shifts.
Birmingham Customer Advisor – Tickets & Support (Full-Time) employer: Consortium
Micro Rainbow is an exceptional employer dedicated to creating a supportive and inclusive work environment for its employees. Located in London, the company offers meaningful opportunities for personal and professional growth, particularly for those passionate about social justice and equality. With a strong emphasis on employee well-being and a culture that values lived experiences, Micro Rainbow empowers its staff to make a real difference in the lives of LGBTQI asylum seekers.
