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- Tasks: Provide hands-on IT support and get involved in exciting tech projects.
- Company: Join a growing, multi-site business with a supportive team culture.
- Benefits: Competitive salary, autonomy, and opportunities for skill development.
- Why this job: Make a real impact while troubleshooting and supporting innovative IT solutions.
- Qualifications: Experience in IT support and strong problem-solving skills required.
- Other info: Dynamic role with no two days the same and plenty of learning opportunities.
The predicted salary is between 21500 - 25500 £ per year.
Location: Hull
Salary: £25,000 - £30,000
Are you an IT Support technician who enjoys variety, ownership, and getting involved in projects – not just tickets? We are partnering with a growing, multi-site business to recruit an IT Support administrator to support a close-knit IT technical team. This is a hands-on, user-facing role where you will have real autonomy, exposure to infrastructure and data projects, and the chance to make a visible impact across the business.
This is a highly user-facing position where no two days are the same. You will be the go-to person for colleagues across the business – supporting everything from day-to-day troubleshooting to assisting with exciting new IT and data projects.
What you will be doing:
- Acting as the first point of contact for IT support across three sites and remote users
- Troubleshooting hardware, software, and network issues
- Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices
- Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users
- Overseeing data backups, system security, and patch management
- Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL
- Getting involved in new IT projects such as e-commerce and data analytics developments
What we are looking for:
- Proven experience supporting end users in a multi-site IT environment
- Strong problem-solving and organisational skills
- Confident communicator with a customer-focused mindset
- Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server
- A proactive approach and willingness to learn new technologies
Desirable but not essential:
- Exposure to Power BI, Docuware, or Merlin ERP
- Basic coding knowledge or scripting experience
Why you will love it here:
You will be joining a supportive team where your ideas are valued and your work genuinely makes a difference. The role offers plenty of variety, autonomy, and opportunities to develop your technical skillset in a collaborative, people-focused environment.
IT Support Technician employer: Consortium Professional Recruitment
Contact Detail:
Consortium Professional Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your hands-on experience and problem-solving abilities to potential employers.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot specific issues or manage user requests. Being ready to discuss real-life examples will set you apart from the competition.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, applying directly gives you a better chance of being noticed by hiring managers.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support Technician role. Highlight your problem-solving abilities and any relevant tech projects you've been involved in, as we love seeing how you can make an impact!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for IT support and how you can contribute to our team. Don’t forget to mention your customer-focused mindset and any experience with multi-site environments.
Show Off Your Tech Skills: We want to see your technical prowess! Be sure to include any experience with tools like Active Directory, O365, or even coding knowledge. The more we know about your skills, the better we can see you fitting into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Consortium Professional Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the tools mentioned in the job description like Active Directory, DNS, and O365. Being able to discuss your hands-on experience with these systems will show that you're ready to hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled tricky IT issues in the past. Think about specific situations where you had to troubleshoot hardware or software problems and how you resolved them. This will demonstrate your ability to think on your feet and provide excellent support.
✨Communicate Like a Pro
Since this role is user-facing, practice explaining technical concepts in simple terms. You might be asked to describe how you would help a non-technical colleague with an issue, so being clear and approachable is key. Show that you can bridge the gap between tech and users.
✨Be Ready to Discuss Projects
The job involves getting involved in exciting IT and data projects, so be prepared to talk about any relevant experience you have. Whether it's e-commerce or data analytics, having a few project examples up your sleeve will highlight your enthusiasm for contributing to the team.
