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- Tasks: Provide hands-on IT support and get involved in exciting tech projects.
- Company: Join a growing, multi-site business with a supportive team culture.
- Benefits: Competitive salary, autonomy, and opportunities for skill development.
- Why this job: Make a real impact while enjoying variety and ownership in your role.
- Qualifications: Experience in IT support, strong problem-solving skills, and a customer-focused mindset.
- Other info: Dynamic environment with plenty of opportunities to learn new technologies.
The predicted salary is between 25000 - 30000 £ per year.
Location: Hull
Salary: £25,000 - £30,000
Are you an IT Support technician who enjoys variety, ownership, and getting involved in projects – not just tickets? We’re partnering with a growing, multi-site business to recruit an IT Support administrator to support a close-knit IT technical team. This is a hands-on, user-facing role where you’ll have real autonomy, exposure to infrastructure and data projects, and the chance to make a visible impact across the business.
This is a highly user-facing position where no two days are the same. You’ll be the go-to person for colleagues across the business – supporting everything from day-to-day troubleshooting to assisting with exciting new IT and data projects.
What you’ll be doing:
- Acting as the first point of contact for IT support across three sites and remote users
- Troubleshooting hardware, software, and network issues
- Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices
- Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users
- Overseeing data backups, system security, and patch management
- Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL
- Getting involved in new IT projects such as e-commerce and data analytics developments
What we’re looking for:
- Proven experience supporting end users in a multi-site IT environment
- Strong problem-solving and organisational skills
- Confident communicator with a customer-focused mindset
- Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server
- A proactive approach and willingness to learn new technologies
Desirable but not essential:
- Exposure to Power BI, Docuware, or Merlin ERP
- Basic coding knowledge or scripting experience
Why you’ll love it here: You’ll be joining a supportive team where your ideas are valued and your work genuinely makes a difference. The role offers plenty of variety, autonomy, and opportunities to develop your technical skillset in a collaborative, people-focused environment.
IT Support Technician employer: Consortium Professional Recruitment Ltd
Contact Detail:
Consortium Professional Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your IT support expertise. This could be anything from a blog about troubleshooting tips to a GitHub repository showcasing your coding skills.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific issues and be ready to demonstrate your problem-solving skills. We want to see your thought process!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support Technician role. Highlight your troubleshooting abilities and any relevant projects you've been involved in, as we love seeing how you can make an impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your proactive approach aligns with our team’s values. Don’t forget to mention your experience with tools like Active Directory and any exciting projects you've worked on.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky IT issues in the past. We want to see your thought process and how you approach challenges, so don’t hold back on sharing those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Consortium Professional Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the tools mentioned in the job description like Active Directory, DNS, and O365. Be ready to discuss your hands-on experience with troubleshooting and system maintenance, as this will show you're not just familiar with the theory but can apply it practically.
✨Showcase Your Problem-Solving Skills
Prepare some examples of how you've tackled tricky IT issues in the past. Think about specific scenarios where you had to troubleshoot hardware or software problems. This will demonstrate your ability to think on your feet and provide effective solutions, which is crucial for an IT Support Technician.
✨Communicate Like a Pro
Since this role is highly user-facing, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical colleague with an issue. Clear communication is key, so make sure you convey your ideas confidently and concisely.
✨Be Ready to Discuss Projects
The job involves getting involved in exciting IT and data projects, so be prepared to talk about any relevant experience you have. Whether it's e-commerce developments or data analytics, showing enthusiasm for these projects and a willingness to learn new technologies will set you apart from other candidates.
