At a Glance
- Tasks: Be the go-to IT support for troubleshooting and exciting projects across multiple sites.
- Company: Join a growing, multi-site business with a supportive team culture.
- Benefits: Competitive salary, autonomy, and opportunities to develop your technical skills.
- Why this job: Make a real impact while enjoying variety and ownership in your role.
- Qualifications: Experience in IT support, strong problem-solving skills, and a customer-focused mindset.
- Other info: Dynamic environment with plenty of opportunities for growth and learning.
The predicted salary is between 25000 - 30000 £ per year.
Location: Hull
Salary: £25,000 - £30,000
Are you an IT Support administrator who enjoys variety, ownership, and getting involved in projects – not just tickets? We’re partnering with a growing, multi-site business to recruit an IT Support administrator to support a close-knit IT technical team. This is a hands-on, user-facing role where you’ll have real autonomy, exposure to infrastructure and data projects, and the chance to make a visible impact across the business. This is a highly user-facing position where no two days are the same. You’ll be the go-to person for colleagues across the business – supporting everything from day-to-day troubleshooting to assisting with exciting new IT and data projects.
What you’ll be doing:
- Acting as the first point of contact for IT support across three sites and remote users
- Troubleshooting hardware, software, and network issues
- Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices
- Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users
- Overseeing data backups, system security, and patch management
- Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL
- Getting involved in new IT projects such as e-commerce and data analytics developments
What we’re looking for:
- Proven experience supporting end users in a multi-site IT environment
- Strong problem-solving and organisational skills
- Confident communicator with a customer-focused mindset
- Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server
- A proactive approach and willingness to learn new technologies
Desirable but not essential:
- Exposure to Power BI, Docuware, or Merlin ERP
- Basic coding knowledge or scripting experience
Why you’ll love it here:
You’ll be joining a supportive team where your ideas are valued and your work genuinely makes a difference. The role offers plenty of variety, autonomy, and opportunities to develop your technical skillset in a collaborative, people-focused environment.
IT Support Administrator in Hull employer: Consortium Professional Recruitment Ltd
Contact Detail:
Consortium Professional Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Administrator in Hull
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or tech events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your IT support expertise. This could be anything from a blog about troubleshooting tips to a GitHub repository showcasing your coding skills.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you would handle specific technical issues or user queries. Being ready to demonstrate your problem-solving skills can really set you apart!
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace IT Support Administrator in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support Administrator role. Highlight your problem-solving abilities and any relevant technical skills, like your experience with Active Directory or troubleshooting.
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and enthusiasm for the role. Mention specific projects or experiences that demonstrate your proactive approach and customer-focused mindset.
Showcase Your Technical Skills: Don’t forget to mention any tools or technologies you’re familiar with, especially those listed in the job description. If you have experience with PostgreSQL or MS Server, make it stand out!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s a straightforward process, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Consortium Professional Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the tools mentioned in the job description like Active Directory, O365, and PostgreSQL. Being able to discuss your experience with these systems confidently will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare some examples of how you've tackled tricky IT issues in the past. Think about specific problems you solved and the impact it had on your team or company. This will demonstrate your hands-on experience and proactive approach.
✨Communicate Clearly and Confidently
Since this role is user-facing, practice explaining technical concepts in simple terms. You want to show that you can communicate effectively with colleagues who may not have a tech background. A friendly, approachable attitude goes a long way!
✨Be Ready to Discuss Projects
The job involves getting involved in exciting IT projects, so be prepared to talk about any relevant projects you've worked on. Highlight your role, the technologies you used, and the outcomes. This shows your enthusiasm for contributing to new initiatives.