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- Tasks: Manage cargo quality control and investigate claims to ensure cargo integrity.
- Company: Join a dynamic logistics team focused on upholding service standards.
- Benefits: Enjoy a competitive salary, performance incentives, and a comprehensive benefits package.
- Why this job: Be part of a supportive culture with opportunities for career growth and training.
- Qualifications: Experience in cargo claims or logistics, strong analytical skills, and excellent communication abilities required.
- Other info: Must be willing to travel internationally and hold a valid UK passport.
The predicted salary is between 36000 - 60000 £ per year.
Consortium Professional Recruitment are working exclusively with a company who are looking for a detail-oriented and proactive Cargo Quality and Claims Specialist, to join their dynamic logistics team. In this key role, you will ensure cargo integrity across the supply chain and lead the investigation, resolution, and prevention of cargo damage or loss claims. Your expertise will play a vital role in upholding service standards and strengthening relationships with clients, carriers, and insurers.
Key Responsibilities:
- Oversee and manage cargo quality control processes from origin to destination
- Investigate cargo damage, loss, or quality discrepancies, and manage claims accordingly
- Act as the main point of contact for clients, carriers, and insurers regarding cargo claims
- Gather and analyse documentation to support claim resolutions
- Develop reports and trend analysis to identify recurring issues and drive process improvement
- Collaborate with internal and external teams to prevent future incidents
- Ensure all claim handling processes are compliant with relevant regulations and contractual obligations
What We’re Looking For:
- Previous experience in cargo claims, quality control, freight forwarding or supply chain logistics
- Strong analytical, investigative, and documentation skills
- Excellent communication and negotiation abilities
- Proficient in using cargo or logistics software and Microsoft Office
- Knowledge of insurance policies, and international trade regulations is a plus
- High attention to detail and the ability to work under pressure and meet deadlines
- Must be willing to travel overseas frequently
- Due to the nature of the role, a valid UK passport is required for international travel and specific compliance protocols
What’s on Offer:
- Competitive salary with performance-based incentives
- Supportive and collaborative team culture
- Opportunities for career development and training
- Comprehensive benefits package
Cargo Surveyor employer: Consortium Professional Recruitment Ltd
Contact Detail:
Consortium Professional Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cargo Surveyor
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in cargo claims and quality control. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the logistics and supply chain industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed cargo claims or improved quality control processes. This will showcase your problem-solving skills and ability to handle pressure.
✨Tip Number 4
Research the company thoroughly before your interview. Understand their values, culture, and recent developments in their operations. This will allow you to tailor your responses and show how you can contribute to their team.
We think you need these skills to ace Cargo Surveyor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cargo claims, quality control, and logistics. Use specific examples that demonstrate your analytical and investigative skills, as well as your ability to manage claims effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the logistics industry. Mention your previous experience and how it aligns with the responsibilities of the Cargo Surveyor position. Be sure to express your understanding of cargo integrity and client relationships.
Highlight Relevant Skills: In your application, emphasise your communication and negotiation abilities, as these are crucial for the role. Also, mention your proficiency in using cargo or logistics software and Microsoft Office, as well as any knowledge of insurance policies and international trade regulations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Cargo Surveyor role.
How to prepare for a job interview at Consortium Professional Recruitment Ltd
✨Showcase Your Analytical Skills
As a Cargo Surveyor, strong analytical skills are crucial. Be prepared to discuss specific examples where you've successfully analysed data or resolved discrepancies in cargo quality. Highlight your ability to gather and interpret documentation effectively.
✨Demonstrate Your Communication Abilities
This role requires excellent communication with clients, carriers, and insurers. During the interview, practice articulating your thoughts clearly and confidently. Share instances where your negotiation skills led to successful claim resolutions.
✨Familiarise Yourself with Relevant Regulations
Knowledge of insurance policies and international trade regulations is a plus. Brush up on these topics before your interview, and be ready to discuss how you’ve applied this knowledge in previous roles or how you would approach compliance in this position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of past experiences where you managed cargo damage or loss claims, and be ready to explain your thought process and the steps you took to resolve the issues.
