At a Glance
- Tasks: Respond to customer enquiries and coordinate service visits in a supportive team.
- Company: Established organisation offering a friendly and collaborative work environment.
- Benefits: Training, career development, and exposure to various business areas.
- Other info: No prior industry experience needed; full support provided to help you learn.
- Why this job: Kickstart your professional career while making a positive impact on customer experiences.
- Qualifications: Degree or equivalent experience; enthusiasm and communication skills are key.
The predicted salary is between 40500 - 49500 £ per year.
Location: Hull
Salary: £27,000
Consortium Professional Recruitment are pleased to be working with an established and growing organisation to recruit a Graduate Customer Service Coordinator. This is an exciting opportunity for a recent graduate or someone looking to begin their first professional role after university. You will join a friendly and supportive team where you will receive the guidance needed to build your confidence and develop valuable commercial experience. No previous industry knowledge is required. What matters most is your enthusiasm, willingness to learn and ability to communicate with a wide range of people.
The Opportunity:
- Responding to customer enquiries by telephone and email.
- Helping to coordinate engineers and service visits.
- Keeping customers informed and helping to resolve their queries.
- Recording accurate information within the company’s internal systems.
- Building positive relationships with customers, colleagues and external partners.
Your work will directly contribute to creating a positive customer experience and helping the wider team deliver a responsive and reliable service.
About You:
- A degree or equivalent experience, with an interest in starting a professional career.
- A friendly, confident and professional communication style.
- Good organisation skills and the ability to manage different tasks.
- A positive attitude and genuine willingness to learn.
- Care and attention when recording information and completing administrative tasks.
- The confidence to ask questions, share ideas and work as part of a supportive team.
You do not need previous experience in this industry. Full support will be provided to help you learn about the business, its customers and the systems you will use.
The Benefits and Package:
- Training and support as you begin your career.
- The opportunity to develop valuable customer service and commercial skills.
- A varied role within a friendly and collaborative team.
- Exposure to different areas of a successful and growing business.
- The chance to build a strong foundation for your future career.
How to Apply:
This exciting Graduate Customer Service Coordinator opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner with a Human First approach. If you are ready to take your first step into a professional career, we would love to hear from you. Please apply with your CV attached.
Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven’t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit consortiumrecruitment.co.uk
Graduate Customer Service Coordinator in Hull employer: Consortium Professional Recruitment Careers
Join a dynamic engineering business as a Principal Draughtsperson, where you'll lead a talented team in delivering complex transmission and distribution projects. Enjoy a collaborative work culture that values your expertise, alongside competitive salary packages and ongoing professional development opportunities to help you grow in your career. This role not only allows you to make a significant impact on major infrastructure projects but also fosters the next generation of engineering professionals in a supportive environment.
Contact Details:
Consortium Professional Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Customer Service Coordinator in Hull
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Consortium Professional Recruitment Careers value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Consortium Professional Recruitment Careers a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Consortium Professional Recruitment Careers!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Consortium Professional Recruitment Careers.
We think you need these skills to ace Graduate Customer Service Coordinator in Hull
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Consortium Professional Recruitment Careers!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Consortium Professional Recruitment Careers
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
