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- Tasks: Lead daily operations and support the wellbeing of trans and gender-diverse individuals.
- Company: Beyond Reflections, a mental wellbeing charity with a mission-driven focus.
- Benefits: Competitive salary, hybrid working, and the chance to make a real difference.
- Why this job: Join a passionate team and help create lasting impact in the community.
- Qualifications: Counselling qualification and experience in management and safeguarding.
- Other info: Inclusive environment welcoming applications from diverse backgrounds.
The predicted salary is between 30000 - 35000 £ per year.
Overview
Organisation: Beyond Reflections
Location: Hybrid (regular time in our Southampton office required)
Hours: Negotiable
Salary: £30-35k
Beyond Reflections is a mental wellbeing charity supporting trans, non-binary and questioning adults, along with their families and significant others. We’re seeking an Operations Manager to join our small team and lead the day-to-day running of our services.
We’re looking for an experienced operations professional with a strong track record in management, safeguarding, and service delivery. This role is suited to someone with several years of relevant experience who is confident taking ownership of day-to-day operations and contributing to long-term strategy.
The ideal candidate will be a qualified counsellor (BACP/UKCP/NCS or equivalent) with experience in managing teams, responding to complex wellbeing needs, and maintaining high standards across internal operations. You should be confident in overseeing safeguarding procedures, supporting staff development, and working closely with senior leadership to ensure services run safely, effectively, and with lasting impact.
This is a hands-on role within a small, mission-driven organisation — well-suited to a pragmatic problem solver who brings both professional maturity and a values-led approachtotheirwork.
Essential experience:
- Counselling qualification and professional registration
- Supervising staff
- Safeguarding lead or deputy experience
- Managing complex and sensitive client situations
- Team management or leadership
We welcome applications from trans, non-binary, and gender-diverse people, as well as those from marginalised communities.
How to Apply
Please send your cv and a covering letter to hr@beyond-reflections.org.uk answering the following:
- Why do you want to work for Beyond Reflections?
- How does your experience make you a strong fit for this role?
- What do you think is key to supporting the wellbeing of trans and gender-diverse people?
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Operations manager – trans charity Beyond Reflections Charity supporting trans and gender quest[...] employer: Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations
Contact Detail:
Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations manager – trans charity Beyond Reflections Charity supporting trans and gender quest[...]
✨Tip Number 1
Network like a pro! Reach out to folks in the charity sector, especially those connected to mental wellbeing and trans support. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching Beyond Reflections thoroughly. Understand their mission and values, and think about how your experience aligns with their goals. This will show them you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound authentic, not rehearsed. Share specific examples from your past that highlight your skills in management and safeguarding.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations manager – trans charity Beyond Reflections Charity supporting trans and gender quest[...]
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to answer the questions posed in the job description clearly and passionately. Tell us why you want to work for Beyond Reflections and how your experience aligns with our mission.
Tailor Your CV: Don’t just send a generic CV! Tailor it to highlight your relevant experience in operations management, safeguarding, and team leadership. We want to see how your skills directly relate to the role we’re offering.
Showcase Your Values: Beyond Reflections is all about supporting trans and gender-diverse individuals. Make sure to reflect your values and commitment to this cause in your application. We love candidates who resonate with our mission!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations
✨Know Your Why
Before the interview, take some time to reflect on why you want to work for Beyond Reflections. Be ready to articulate your passion for supporting trans and gender-diverse individuals, as this will show your genuine interest in the role and the organisation's mission.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in operations management, safeguarding, and team leadership. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewers to see how your skills align with their needs.
✨Understand Their Values
Familiarise yourself with Beyond Reflections' values and approach to mental wellbeing. Think about how your own values align with theirs and be prepared to discuss this during the interview. This will demonstrate that you're not just a fit for the role, but also for the culture of the organisation.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about their current projects, challenges they face in service delivery, or how they measure success in supporting their clients. Asking questions shows your engagement and helps you assess if the organisation is the right fit for you.
