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- Tasks: Manage brand partnerships and oversee live commerce operations for TikTok Shop.
- Company: Join a fast-growing TikTok Shop Partner Agency with top brands.
- Benefits: Competitive salary, growth opportunities, and a fun work environment.
- Other info: Dynamic team atmosphere with opportunities to innovate and grow.
- Why this job: Gain expertise in TikTok live commerce and make an impact.
- Qualifications: Experience in account management and a passion for social commerce.
The predicted salary is between 30000 - 40000 £ per year.
Lucid is a fast-growing TikTok Shop Partner Agency, working with top brands to drive e-commerce sales through live commerce and short-form content. We are looking for a dynamic Account Manager to manage brand partnerships, oversee live commerce operations, and support our TikTok live streamers to maximize performance. This role requires a mix of account management, campaign planning, and operational execution to ensure successful TikTok Shop activations.
Key Responsibilities:
- Account & Client Management
- Act as the primary point of contact for brand clients, ensuring seamless communication and execution of TikTok Shop campaigns.
- Develop and maintain strong relationships with clients, understanding their business goals and aligning them with Lucid’s strategies.
- Provide regular reporting and performance analysis to clients, offering data-driven insights and recommendations.
- Work closely with TikTok’s internal team to stay updated on platform trends, new features, and best practices.
- Live Commerce Strategy & Planning
- Develop and implement live commerce strategies to maximize sales performance on TikTok Shop.
- Work with brands to identify hero products, promotions, and key messaging for live streams.
- Analyze competitor live selling strategies and optimize Lucid’s approach accordingly.
- TikTok Live Stream Management
- Assist and support streamers during live selling sessions, including troubleshooting technical issues and ensuring smooth execution.
- Provide real-time feedback and coaching to improve live performance, engagement, and conversion rates.
- Coordinate with brands to ensure timely product availability, pricing accuracy, and promotional details for each live session.
- Monitor and report on live stream metrics, making adjustments to improve results.
- Live Selling Schedule & Talent Coordination
- Plan, manage, and optimize the TikTok Live selling calendar to ensure a consistent streaming schedule.
- Coordinate with streamers, brands, and internal teams to align on content themes, product highlights, and promotional events.
- Recruit, train, and onboard new live streamers to expand Lucid’s talent pool.
- Ensure streamers have the necessary resources, scripts, and training to succeed.
- Performance Tracking & Optimization
- Monitor live selling KPIs, including conversion rates, viewer retention, and sales performance.
- Use data analytics tools to measure success and adjust strategies accordingly.
- Continuously experiment with new content formats, engagement tactics, and sales techniques to improve results.
Key Requirements:
- Keen in account management, influencer marketing, e-commerce, or live commerce.
- Strong understanding of TikTok Shop and live-selling strategies.
- Experience managing clients, handling campaigns, and delivering performance reports.
- Ability to multitask, manage multiple projects, and work in a fast-paced environment.
- Strong communication skills to liaise with brands, streamers, and internal teams.
- Passion for social commerce, e-commerce, and digital marketing.
- Knowledge of TikTok analytics and e-commerce trends is a plus.
Why Join Us?
- Work with top brands and grow your expertise in TikTok live commerce.
- Be part of a fast-growing TikTok Shop Partner Agency.
- Competitive salary and growth opportunities.
- Fun and dynamic work environment with a passionate team.
TikTok Shop Live Account Manager employer: Consortium for Clinical Research and Innovation Singapore
Contact Detail:
Consortium for Clinical Research and Innovation Singapore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TikTok Shop Live Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to slide into DMs on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your work, especially if you’ve got experience in live commerce or TikTok strategies. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their brand voice and recent campaigns. This way, you can tailor your responses and show them you’re genuinely interested in helping them succeed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team at Lucid.
We think you need these skills to ace TikTok Shop Live Account Manager
Some tips for your application 🫡
Show Your Passion for TikTok: When you're writing your application, let your enthusiasm for TikTok and live commerce shine through. We want to see that you’re not just familiar with the platform but genuinely excited about its potential for e-commerce!
Tailor Your Experience: Make sure to highlight any relevant experience in account management or live selling. We love seeing how your past roles align with what we do at Lucid, so don’t hold back on those details!
Be Data-Driven: Since we focus on performance metrics, include examples of how you've used data to drive decisions in previous roles. Show us how you can turn numbers into actionable insights – it’s a big plus for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensures you get all the latest updates from our team!
How to prepare for a job interview at Consortium for Clinical Research and Innovation Singapore
✨Know Your TikTok Inside Out
Make sure you’re well-versed in TikTok Shop and live-selling strategies. Familiarise yourself with the latest trends, features, and best practices on the platform. This will not only show your passion for the role but also demonstrate that you can hit the ground running.
✨Showcase Your Account Management Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to communicate effectively and align client goals with campaign strategies. Be ready to discuss how you’ve provided data-driven insights and performance analysis to clients.
✨Demonstrate Your Live Commerce Knowledge
Think about how you would develop and implement live commerce strategies. Be prepared to discuss potential hero products, promotions, and messaging for live streams. Showing that you can analyse competitor strategies and optimise approaches will set you apart.
✨Be Ready to Talk Metrics
Understand key performance indicators (KPIs) related to live selling, such as conversion rates and viewer retention. Be prepared to discuss how you would monitor these metrics and adjust strategies accordingly. This shows that you’re data-driven and focused on continuous improvement.