Systems Support Executive

Systems Support Executive

Temporary 2580 - 2800 £ / month (est.) No home office possible
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At a Glance

  • Tasks: Support system development and implementation for innovative projects using Salesforce and ServiceNow.
  • Company: Join a forward-thinking team focused on digital transformation.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Exciting chance to work with cutting-edge tools like Power BI and Chatbots.
  • Why this job: Make a real impact by improving systems and processes in a dynamic environment.
  • Qualifications: Two years of relevant experience in system development and proficiency in Microsoft Office.

The predicted salary is between 2580 - 2800 £ per month.

The temp staff will support the user department in system development and related work. The key responsibilities are:

  • Assist with and manage the development and implementation of system-related projects on SalesForce Public Sector Solution, Business Grants Portal, ServiceNow (including the development of module(s), migration and verification of data, performance of user acceptance tests, documentation, etc.) from business user perspective.
  • Assist with data cleansing and maintaining databases (including checking records and data-entry).
  • Explore and apply digitalisation tools to improve work efficiency and streamline processes and reports.
  • Assist with other systems-related ad-hoc duties, such as providing support on enquiries and issues raised in relation to the system(s) or whole-of-government platform(s).
  • Assist and coordinate within the Cluster for the onboarding of schemes to the respective system(s)/platform(s).

Requirements:

  • At least two years of relevant experience, including system development and/or implementation.
  • Training in Information Technology or a related discipline would be an advantage.
  • Proficient with Microsoft Office software (e.g. Excel, Word and PowerPoint).
  • Knowledge of data analytics tools (e.g. Microsoft PowerBI) and customer relationship management platforms (e.g. SalesForce) will be an added advantage.
  • Must be experienced in Power BI and Chatbots.

Contract duration: 1 year

Working Arrangement: Monday to Thursday: 8.30am to 6pm; Friday: 8.30am to 5.00pm

Location: Alexandra Road

Salary: $2,580 to $2,800

Systems Support Executive employer: Consortium for Clinical Research and Innovation Singapore

As a Systems Support Executive at our organisation, you will thrive in a dynamic work environment that prioritises innovation and employee development. We offer competitive salaries, a supportive culture that encourages collaboration, and opportunities for professional growth through training in cutting-edge technologies like Salesforce and Power BI. Located on Alexandra Road, our office provides a vibrant atmosphere where your contributions directly impact the efficiency of government systems, making your work both meaningful and rewarding.
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Contact Detail:

Consortium for Clinical Research and Innovation Singapore Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Systems Support Executive

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work with systems support or have experience with platforms like SalesForce and ServiceNow. A friendly chat can lead to insider info about job openings or even a referral!

✨Tip Number 2

Show off your skills! If you’ve got experience with data analytics tools like Power BI, make sure to highlight that in conversations. Bring examples of how you've used these tools to improve processes or solve problems in past roles.

✨Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, including us at StudySmarter. Express your enthusiasm for systems support and ask if there are any upcoming opportunities.

✨Tip Number 4

Prepare for interviews by brushing up on common questions related to system development and user support. Think about scenarios where you’ve successfully managed projects or resolved issues, and be ready to share those stories!

We think you need these skills to ace Systems Support Executive

System Development
Implementation of System Projects
SalesForce Public Sector Solution
Business Grants Portal
ServiceNow
Data Cleansing
Database Maintenance
Digitalisation Tools
Data Analytics Tools
Microsoft PowerBI
Customer Relationship Management (CRM)
Microsoft Office Suite
User Acceptance Testing
Documentation Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with system development and implementation. We want to see how your skills align with the role, especially with tools like SalesForce and Power BI.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about systems support and how you can contribute to our team. Keep it concise but impactful!

Showcase Relevant Experience: When detailing your work history, focus on projects where you've managed system-related tasks or data analytics. We love seeing real examples of your problem-solving skills in action!

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!

How to prepare for a job interview at Consortium for Clinical Research and Innovation Singapore

✨Know Your Systems

Make sure you brush up on your knowledge of systems like SalesForce, ServiceNow, and any data analytics tools mentioned in the job description. Be ready to discuss how you've used these platforms in past roles and how you can apply that experience to the new position.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've tackled system-related issues or improved processes in previous jobs. This role involves supporting users and managing projects, so demonstrating your ability to solve problems effectively will really impress the interviewers.

✨Get Familiar with Data Management

Since data cleansing and database maintenance are key responsibilities, be prepared to talk about your experience with data management. Highlight any specific tools you've used, like Excel or PowerBI, and share how you've ensured data accuracy in your previous roles.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how they measure success in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.

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