E-commerce Manager in London

E-commerce Manager in London

London Full-Time 50000 - 70000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and grow our e-commerce business on Shopee and Lazada, driving online sales and performance.
  • Company: Join a dynamic company focused on innovative e-commerce solutions.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on creativity and results.
  • Why this job: Make a real impact in the fast-paced world of e-commerce and digital marketing.
  • Qualifications: Experience in e-commerce and marketplace management, especially with Shopee and Lazada.

The predicted salary is between 50000 - 70000 £ per year.

Position Overview

The Senior E-commerce Manager is responsible for leading and growing the company’s online business across key digital marketplaces and affiliate channels, with a strong focus on Shopee, Lazada, and performance-driven e-commerce growth. This role requires a commercially minded and results-oriented professional with proven experience in driving online sales, improving marketplace performance, managing affiliate initiatives, and delivering profitable business growth. The successful candidate will be expected to take ownership of e-commerce performance, campaign execution, platform optimization, and cross-functional coordination to strengthen the company’s digital sales channels.

Key Responsibilities

  • E-commerce Business Growth
    • Lead the growth of the company’s E-commerce business across Shopee, Lazada, and other relevant online channels.
    • Develop and execute strategies to increase sales, traffic, conversion, average order value, and repeat purchase.
    • Drive sustainable growth while maintaining commercial discipline and profitability.
  • Marketplace Management
    • Oversee the day-to-day management and performance of official stores on Shopee and Lazada.
    • Optimize product listings, pricing, promotions, store visibility, and platform performance.
    • Ensure timely updates of product content, campaign materials, and platform activities.
    • Monitor platform tools and features to maximize visibility and sales performance.
  • Affiliate Marketing Management
    • Develop, manage, and scale the company’s affiliate marketing program.
    • Build relationships with affiliates, creators, KOLs, and platform partners to drive revenue growth.
    • Monitor affiliate performance, return on investment, and campaign effectiveness.
    • Identify and implement new affiliate-led opportunities to strengthen online sales.
  • Campaign Planning and Execution
    • Lead the planning and execution of key online campaigns, including platform-wide promotions, mega campaigns, flash sales, and special activations.
    • Coordinate with internal stakeholders and external partners to ensure smooth and effective execution.
    • Review campaign performance and recommend improvements for future activities.
  • Commercial Performance Management
    • Take ownership of key performance indicators including revenue, GMV, traffic, conversion rate, ROAS, and profitability.
    • Analyze business performance and identify opportunities for improvement and growth.
    • Recommend actions relating to pricing, promotions, advertising, and product assortment.
    • Monitor competitor activity and marketplace trends to maintain competitiveness.
  • Cross-Functional Coordination
    • Work closely with marketing, operations, supply chain, customer service, and design teams to ensure effective execution.
    • Support alignment across stock planning, campaign readiness, fulfilment, content, and customer experience.
    • Manage and coordinate with external agencies, marketplace representatives, and affiliate partners where required.

Requirements

  • Bachelor’s degree in Business, Marketing, E-commerce, or a related field preferred.
  • Proven experience in e-commerce, marketplace management, or digital commerce.
  • Strong hands-on experience managing Shopee and Lazada platforms.
  • Demonstrated experience in affiliate marketing, KOL management, or performance-led digital growth.
  • Strong commercial acumen with a proven ability to grow online sales.
  • Good understanding of marketplace campaigns, platform tools, digital promotions, and performance metrics.
  • Strong analytical, organizational, and execution skills.
  • Ability to work in a fast-paced environment and manage multiple priorities effectively.
  • Experience in beauty, fragrance, skincare, cosmetics, FMCG, or consumer products is an advantage.

Preferred Candidate Profile

  • Commercially driven with a strong sense of ownership.
  • Results-oriented and focused on measurable business growth.
  • Strong in both strategic planning and hands-on execution.
  • Confident in working with cross-functional teams and external partners.
  • Able to identify growth opportunities and turn data into actionable decisions.

Key Performance Indicators

  • Revenue and GMV growth across Shopee and Lazada.
  • Traffic and conversion rate improvement.
  • Affiliate-driven sales contribution.
  • Campaign performance and execution quality.
  • Return on advertising spend and marketing efficiency.
  • Profitability and margin performance.
  • Online channel growth and operational effectiveness.

Role Objective

The objective of this role is to strengthen and scale the company’s online business by improving marketplace performance, expanding affiliate-driven sales, and delivering sustainable and profitable e-commerce growth.

E-commerce Manager in London employer: Consortium for Clinical Research and Innovation Singapore

As a leading player in the e-commerce sector, our company offers an exceptional work environment that fosters innovation and growth. With a strong focus on performance-driven strategies across key digital marketplaces like Shopee and Lazada, we provide our employees with ample opportunities for professional development and career advancement. Our collaborative culture encourages creativity and teamwork, making it an ideal place for those looking to make a meaningful impact in the fast-paced world of online retail.
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Contact Detail:

Consortium for Clinical Research and Innovation Singapore Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land E-commerce Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the e-commerce space. Attend industry events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your skills! Create a portfolio or a personal website showcasing your achievements in e-commerce. Highlight your experience with platforms like Shopee and Lazada, and share any successful campaigns you've led. This will make you stand out when applying through our website.

✨Tip Number 3

Prepare for interviews by researching the company’s online presence. Understand their current strategies on Shopee and Lazada, and come up with ideas on how you can contribute to their growth. This shows you're proactive and genuinely interested in the role!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. And remember, keep an eye on our website for new opportunities that match your skills!

We think you need these skills to ace E-commerce Manager in London

E-commerce Management
Marketplace Performance Optimization
Affiliate Marketing
KOL Management
Digital Promotions
Campaign Planning and Execution
Analytical Skills
Commercial Acumen
Cross-Functional Coordination
Performance Metrics Analysis
Sales Growth Strategies
Product Listing Optimization
Traffic and Conversion Rate Improvement
Customer Experience Management
Fast-Paced Environment Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the E-commerce Manager role. Highlight your experience with Shopee and Lazada, and showcase any successful campaigns you've led. We want to see how you can drive online sales!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about e-commerce and how your skills align with our goals. Let us know how you can contribute to our growth story.

Showcase Your Analytical Skills: Since this role is all about performance metrics, make sure to include examples of how you've used data to drive decisions in past roles. We love candidates who can turn numbers into actionable insights!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you bring to the table!

How to prepare for a job interview at Consortium for Clinical Research and Innovation Singapore

✨Know Your Platforms Inside Out

Make sure you’re well-versed in Shopee and Lazada. Familiarise yourself with their features, tools, and best practices for optimising product listings and promotions. Being able to discuss specific strategies you've used or seen work can really impress the interviewers.

✨Showcase Your Analytical Skills

Prepare to discuss how you've used data to drive decisions in your previous roles. Bring examples of how you've improved KPIs like traffic, conversion rates, or ROAS. This will demonstrate your strong commercial acumen and ability to turn insights into actionable strategies.

✨Highlight Your Cross-Functional Experience

Since this role involves working closely with various teams, be ready to share examples of how you've successfully collaborated with marketing, operations, or customer service. Emphasising your teamwork skills will show that you can effectively coordinate across functions.

✨Prepare for Scenario-Based Questions

Think about potential challenges you might face in this role, such as managing a flash sale or optimising an underperforming campaign. Prepare to discuss how you would approach these situations, showcasing your problem-solving skills and strategic thinking.

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