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- Tasks: Provide exceptional face-to-face customer service and assist clients in a dynamic environment.
- Company: Join a well-established MNC with a vibrant culture in the central area.
- Benefits: Earn up to $3,300 plus overtime, incentives, and attractive bonuses.
- Other info: Enjoy a 5-day work week with office hours and a fast-paced, engaging workplace.
- Why this job: Kickstart your career in customer service with great growth opportunities and a supportive team.
- Qualifications: Diploma in Customer Service or relevant experience; retail or F&B backgrounds welcome.
The predicted salary is between 33000 - 39600 £ per year.
Our client, a well-established MNC is seeking for a Customer Service Officer / Assistant (Face To Face).
Requirements:
- Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
- At least 1 to 2 years experience providing face to face Customer Service functions.
- Willing to work in a fast pace environment
- Candidates from Retail or F&B industry are welcome to apply
- Comfortable handling cashiering functions
- Strong communication and interpersonal skills.
- Confident, willing to learn and perseverance.
- Independent and team player
Salary: Up to $3,300.00 + OT + Incentives + AWS + Attractive Bonuses
5 days work week, Office Hour
Central area
Interested candidates can send in your resume with a photo attached (word format preferred).
Customer Service Officer / Assistant ( Face To Face ) in London employer: Consortium for Clinical Research and Innovation Singapore
Contact Detail:
Consortium for Clinical Research and Innovation Singapore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Officer / Assistant ( Face To Face ) in London
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate our experience in customer service effectively.
✨Tip Number 3
Dress the part! First impressions matter, especially in customer service roles. We should aim for smart-casual attire that reflects professionalism while still being comfortable.
✨Tip Number 4
Follow up after the interview! A simple thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us fresh in their minds.
We think you need these skills to ace Customer Service Officer / Assistant ( Face To Face ) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially if you've worked in retail or F&B. We want to see how your skills match what we're looking for!
Show Off Your Skills: In your cover letter, emphasise your strong communication and interpersonal skills. Let us know how you handle face-to-face interactions and any cashiering experience you have.
Be Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through! A bit of warmth can go a long way in customer service roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Consortium for Clinical Research and Innovation Singapore
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service, especially face-to-face interactions. Be ready to discuss your previous experiences in retail or F&B, highlighting how you handled challenging situations and ensured customer satisfaction.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples that demonstrate your interpersonal skills, like resolving conflicts or building rapport with customers.
✨Demonstrate Your Adaptability
This position requires someone who can thrive in a fast-paced environment. Think of instances where you've had to adapt quickly to changes or handle multiple tasks simultaneously, and be ready to share those stories.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest and helps you assess if it's the right fit for you.