Application Support Engineer in London

Application Support Engineer in London

London Full-Time 40000 - 50000 £ / year (est.) No home office possible
C

At a Glance

  • Tasks: Support and maintain Finance and CISD platforms, ensuring system stability and resolving technical issues.
  • Company: Join a global SaaS company with a focus on innovation and collaboration.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Dynamic team environment with a strong emphasis on continuous improvement.
  • Why this job: Make a real impact by ensuring optimal performance of essential applications.
  • Qualifications: Bachelor’s degree in Computer Science or related field; 3 years of application support experience.

The predicted salary is between 40000 - 50000 £ per year.

We are partnering with a global SaaS company to hire an Application Support Engineer to support and maintain Finance and CISD related platforms. This role will focus on ensuring system stability, resolving technical issues, and maintaining governance and security standards across enterprise applications.

Job Responsibilities

  • Provide day-to-day support and troubleshooting for Finance and CISD applications, ensuring minimal system downtime.
  • Maintain and support existing solutions and platform functionalities, ensuring optimal performance and reliability.
  • Monitor platform updates, patches, and releases, and implement necessary enhancements or changes.
  • Work closely with internal stakeholders to identify, analyze, and resolve system issues in a timely manner.
  • Implement, maintain, and continuously review governance, risk, and security controls to ensure compliance with internal and external standards.
  • Support incident management, root cause analysis, and preventive measures to improve system stability.
  • Collaborate with cross‑functional teams (engineering, infrastructure, security) to support ongoing improvements and deployments.

Job Requirements

  • Bachelor’s degree in Computer Science, STEM, or a related field.
  • Minimum 3 years of hands‑on experience in enterprise application support.
  • Proficiency or working knowledge in technologies such as:
  • Frontend/Backend: Angular, ReactJS, .NET, .NET Core, C#, ASP.NET
  • Web technologies: HTML, CSS, JavaScript, Bootstrap
  • Integration: REST APIs, JSON
  • Platforms: MS SharePoint, MS Power Platform
  • Experience with databases and SQL: MSSQL, T‑SQL, Stored Procedures, Functions, Triggers.
  • Exposure to infrastructure and system environments, including AWS, Windows Server, IIS, Azure AD FS (SSO), SSL certificates, Control‑M, and PingID.
  • Familiarity with development and collaboration tools such as Visual Studio, GitLab/GitHub, JIRA, and Confluence.
  • Strong written and verbal communication skills.
  • Agile mindset, fast learner, and adaptable in a dynamic environment.
  • Application Support Engineer in London employer: Consortium for Clinical Research and Innovation Singapore

    Join a leading global SaaS company as an Application Support Engineer, where you will be part of a dynamic team dedicated to maintaining the stability and security of critical finance and CISD platforms. With a strong emphasis on employee growth, this company offers continuous learning opportunities, a collaborative work culture, and a commitment to innovation, making it an excellent place for those seeking meaningful and rewarding employment in a fast-paced environment.
    C

    Contact Detail:

    Consortium for Clinical Research and Innovation Singapore Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Application Support Engineer in London

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the tech world, especially those who work in SaaS or application support. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

    ✨Tip Number 2

    Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific projects you've worked on. Highlight your experience with technologies like Angular, .NET, and SQL to make a lasting impression.

    ✨Tip Number 3

    Prepare for technical interviews by brushing up on your troubleshooting skills. Be ready to tackle real-world scenarios related to system stability and incident management. Practising common questions can help you feel more confident when it’s your turn to shine.

    ✨Tip Number 4

    Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it shows you're genuinely interested in joining our team!

    We think you need these skills to ace Application Support Engineer in London

    Application Support
    Troubleshooting
    System Stability
    Governance and Security Standards
    Incident Management
    Root Cause Analysis
    Collaboration
    Angular
    ReactJS
    .NET
    C#
    ASP.NET
    HTML
    CSS
    JavaScript
    REST APIs
    MSSQL
    T-SQL
    AWS
    Azure AD FS
    Visual Studio
    GitLab
    JIRA
    Strong Communication Skills
    Agile Mindset
    Adaptability

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Application Support Engineer role. Highlight your experience with enterprise applications and any relevant technologies like .NET or SQL. We want to see how your skills match what we're looking for!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting Finance and CISD platforms. Share specific examples of how you've resolved technical issues in the past, as this will resonate with us.

    Show Off Your Technical Skills: Don’t hold back on showcasing your technical skills! Mention your proficiency in tools and technologies like Angular, REST APIs, and AWS. We love seeing candidates who are well-versed in the tech stack we use.

    Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

    How to prepare for a job interview at Consortium for Clinical Research and Innovation Singapore

    ✨Know Your Tech Stack

    Make sure you brush up on the technologies mentioned in the job description, like Angular, .NET, and SQL. Be ready to discuss your hands-on experience with these tools and how you've used them to solve real-world problems.

    ✨Showcase Problem-Solving Skills

    Prepare examples of how you've tackled technical issues in the past. Think about specific incidents where you resolved a problem quickly or improved system stability. This will demonstrate your ability to handle the day-to-day support responsibilities.

    ✨Understand Governance and Security

    Since this role involves maintaining governance and security standards, be prepared to discuss your knowledge of compliance and risk management. Share any experiences you have with implementing security controls or working with internal/external standards.

    ✨Communicate Effectively

    Strong communication skills are key for this position. Practice explaining complex technical concepts in simple terms, as you'll need to collaborate with various stakeholders. Consider how you can convey your ideas clearly and concisely during the interview.

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