Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the front office team and ensure top-notch guest experiences every day.
- Company: Join a vibrant hospitality company focused on exceptional service.
- Benefits: Attractive salary, career development opportunities, and a supportive work environment.
- Why this job: Be the face of the hotel and create memorable experiences for guests.
- Qualifications: 5+ years in hospitality with strong leadership and problem-solving skills.
- Other info: Dynamic role with opportunities for growth in the hospitality industry.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities:
- Overseeing the daily operations of the front office, ensuring excellent guest service, and managing the front office team.
- Review and manage VIP and repeat guest room assignments.
- Personally welcome VIPs upon arrival and engage with them during cocktail hours or breakfast to gather feedback.
- Coordinate with Housekeeping and Engineering on room upkeep and the preventive maintenance program.
- Review and manage contracts for all Front Office equipment and third-party services, including transportation, telephone systems, and shuttle services.
- Prepare the annual Front Office Budget.
- Ensure proper staffing levels and workload distribution across different shifts.
- Manage staff-related issues, including performance management, counselling and disciplinary matters, in consultation with HR, ensuring proper documentation.
Requirements:
- Minimum 5 years of experience in similar capacity.
- Strong leadership and team management abilities.
- Good problem solving skills.
- Familiar with Front Office system (e.g. Opera Cloud).
Front Office Manager employer: Consortium for Clinical Research and Innovation Singapore
Contact Detail:
Consortium for Clinical Research and Innovation Singapore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front Office Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to guest service and team management. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've managed teams, resolved conflicts, or improved guest experiences. This will help you stand out as a candidate who can handle the pressures of a Front Office Manager.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Front Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in front office management and guest service. We want to see how your skills align with the responsibilities listed in the job description, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Front Office Manager role. Share specific examples of how you've successfully managed teams and improved guest experiences in the past.
Showcase Your Leadership Skills: Since strong leadership is key for this role, make sure to highlight your team management abilities. We love seeing how you've motivated your team and handled performance issues, so include those stories in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Consortium for Clinical Research and Innovation Singapore
✨Know Your Front Office Systems
Make sure you brush up on your knowledge of Front Office systems like Opera Cloud. Be ready to discuss how you've used these systems in the past and how they can enhance guest experiences.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and team management abilities. Think about times when you've successfully managed a team or resolved conflicts, as this will demonstrate your capability to lead the front office team effectively.
✨Understand Guest Relations
Since you'll be overseeing guest services, be prepared to talk about how you would personally welcome VIPs and gather feedback. Share any relevant experiences where you’ve gone above and beyond for guests.
✨Budgeting Know-How
Familiarise yourself with budgeting processes, especially in relation to the Front Office. Be ready to discuss how you would prepare and manage an annual budget, and any past experiences you have in financial planning.