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- Tasks: Assist customers with insurance claims and coordinate repair processes.
- Company: Dynamic automotive company offering a supportive work environment.
- Benefits: Full benefits, competitive pay, and potential for permanent position.
- Other info: Great opportunity for career growth in the automotive industry.
- Why this job: Join a team where you can make a difference in customer service and claims management.
- Qualifications: GCE O Level or equivalent and 2 years in insurance claims administration.
The predicted salary is between 30000 - 40000 £ per year.
1yr Contract with full benefits (Renewable & Convertible to Perm)
Industry: Automotive
Location: Alexandra Road
Working Hours: Monday – Thursday: 8:30am – 6:00pm, Friday: 8:30am – 5:30pm
Responsibilities
- Assist customers with GIA reporting and insurance claim documentation
- Prepare repair quotations, invoices, and claim-related documents
- Coordinate with insurance companies and surveyors for repair assessments and approvals
- Arrange rental vehicles for customers when required
- Track parts availability and repair progress
- Process reimbursement claims (e.g., loss-of-use, rental vehicle claims)
- Follow up with insurers on outstanding payments and claim matters
- Liaise with service providers and internal teams regarding claims
- Prepare monthly administrative reports
- Support customer service team by handling incoming calls professionally
Requirements
- Minimum GCE O Level or equivalent
- At least 2 years of experience in insurance claims administration
- Experience working with insurance companies and surveyors is an advantage
- Customer-focused with good communication skills
- Able to work independently with minimal supervision
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Claims Admin (Automotive) - ALEXANDRA employer: Consortium for Clinical Research and Innovation Singapore
Contact Detail:
Consortium for Clinical Research and Innovation Singapore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Admin (Automotive) - ALEXANDRA
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive and insurance sectors. A friendly chat can lead to insider info about job openings or even a referral that could land you an interview.
✨Tip Number 2
Prepare for the interview by researching common claims administration scenarios. We want you to be ready to discuss how you'd handle GIA reporting or liaising with insurers, so practice makes perfect!
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've successfully assisted customers in the past. This will highlight your ability to handle incoming calls and support the team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Claims Admin (Automotive) - ALEXANDRA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in insurance claims administration. We want to see how your skills match the job description, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Claims Admin role. We love seeing enthusiasm and a clear understanding of the responsibilities outlined in the job description.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Consortium for Clinical Research and Innovation Singapore
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance claims and the automotive industry. Familiarise yourself with common terms and processes, especially those related to GIA reporting and repair assessments. This will show that you're not just interested in the role but also understand the ins and outs of the job.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be ready to share examples of how you've handled customer interactions in the past. Think about times when you resolved issues or went above and beyond for a client. This will demonstrate your ability to handle incoming calls professionally and support the customer service team effectively.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations related to claims processing. For instance, how would you handle a delay in an insurer's payment? Practising your responses to these scenarios can help you articulate your problem-solving skills and show that you can work independently with minimal supervision.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for tracking claims, or how they measure success in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.