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- Tasks: Lead customer retention strategies and reduce churn for a B2C business.
- Company: Join a specialist recruitment agency focused on global roles in UX, Product, Data, and Engineering.
- Benefits: Enjoy flexible working, fully remote options, and a training budget.
- Why this job: Make a real impact by implementing your strategies and shaping the product's future.
- Qualifications: Seven years of experience in product, growth, or lifecycle roles with a focus on churn and retention.
- Other info: Salary is ÂŁ90,000 plus a 10% bonus.
The predicted salary is between 54000 - 126000 ÂŁ per year.
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Are you a growth product manager who knows that LTV comes from win-backs not just plans to decrease churn and wants to see their plan implemented and acted on?
We\’ve been retained by a B2C business to identify a product manager for a new role for the business as aSenior Growth Product Managerspecifically targeted on ownership of the customer retention strategy.
You’ll lead the roadmap to reduce churn, increase LTV, and build a seamless lifecycle from offboarding insights to win-back campaigns. Your work won’t spend months going through committee, it will go live, get tested, and shape the future of the product.
What You’ll Be Doing:
- Leading retention and churn strategy across the full subscription lifecycle
- Identifying and solving issues, before they result in cancellation
- Partnering with a “phenomenal” analytics and data team, design, and engineering to implement scalable solutions
- Own offboarding processes and win back loops
What You’ll Need:
- Have spent at least seven years to really get to grips with LTV in a product, growth, or lifecycle role with a significant personal focus on churn and retention
- Hands-on experience with experimentation, customer research, and funnel analysis
- Be deeply analytical yet able to story-tell the data and plan to wider team around you.
Key Information
Job Title: Senior Growth Product Manager
Location: UK Fully Remote
Salary: ÂŁ90,000 + 10% Bonus
Benefits: Flexible working, fully remote, training budget
Consortia is a specialist recruitment agency with consultants focused on global roles within UX, Product, Data, and Engineering markets.
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Senior Growth Product Manager employer: Consortia
Contact Detail:
Consortia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Growth Product Manager
✨Tip Number 1
Familiarise yourself with the latest trends in customer retention strategies. Understanding what works in the industry will help you speak confidently about your ideas during interviews.
✨Tip Number 2
Network with professionals in the growth product management space. Engaging with others in the field can provide insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully reduced churn and increased LTV in previous roles. Real-life case studies will demonstrate your expertise and problem-solving skills.
✨Tip Number 4
Showcase your analytical skills by being ready to interpret data and present it in a compelling way. The ability to tell a story with data is crucial for this role, so practice articulating your findings.
We think you need these skills to ace Senior Growth Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer retention strategies, churn reduction, and LTV growth. Use specific metrics and examples to demonstrate your impact in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for growth product management and how your background aligns with the company's goals. Mention your hands-on experience with experimentation and customer research, and how you can contribute to their retention strategy.
Showcase Analytical Skills: Provide examples of how you've used data to inform decisions in past roles. Highlight any experience you have with funnel analysis and storytelling with data, as this is crucial for the role.
Prepare for Potential Questions: Think about how you would approach common challenges in customer retention and churn reduction. Be ready to discuss your strategies and past successes in these areas during interviews.
How to prepare for a job interview at Consortia
✨Showcase Your Analytical Skills
As a Senior Growth Product Manager, you'll need to demonstrate your analytical prowess. Be prepared to discuss specific examples of how you've used data to drive decisions, particularly in relation to customer retention and churn reduction.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to customer offboarding and win-back strategies. Practise articulating your thought process and the steps you would take to address these challenges.
✨Highlight Your Collaboration Experience
This role involves working closely with analytics, design, and engineering teams. Share examples of successful collaborations from your past roles, focusing on how you’ve partnered with cross-functional teams to implement solutions.
✨Demonstrate Your Passion for Customer Retention
Make sure to convey your enthusiasm for improving customer lifetime value (LTV) and reducing churn. Discuss any innovative strategies you've implemented in previous roles that have positively impacted customer retention.
