At a Glance
- Tasks: Support the Hardware Product Manager in delivering AV hardware for live memorial services.
- Company: Join a founder-led AV tech business making a real impact in the bereavement sector.
- Benefits: Hybrid working, competitive salary, and a chance to learn from experienced professionals.
- Other info: Opportunity for hands-on learning and career growth in a supportive environment.
- Why this job: Shape AV products that enhance meaningful moments for families during sensitive times.
- Qualifications: Experience in product development and strong communication skills are essential.
The predicted salary is between 29700 - 36300 £ per year.
You want the hardware you work on to be trusted in the real world, not just look good on a bench. How about AV systems that have to work flawlessly in rooms where sensitivity is of the utmost importance, with zero tolerance for failure? As an Assistant Product Manager - Hardware, you’ll help build and evolve the AV platforms that underpin live funeral and memorial services across the UK. You will join a founder-led AV technology business that combines hardware, streaming software, content services, and immersive venue experiences for the bereavement sector. With a dominant position in this niche, the business is maturing its product organisation and investing in dedicated product talent for hardware. This role exists to support the most experienced Hardware Product Manager and create a clear pathway for you to own a hardware portfolio over time.
You’ll sit at the intersection of customers, engineering, and operations, translating what happens in chapels and crematoria into clear, prioritised work. One week you might be refining a reliability improvement for an installed system; the next, helping bring to life an immersive super-venue experience that replaces traditional screens with projection-mapped walls, sound, and lighting.
What You'll Do
- Become the go-to person for how AV hardware is used in the field, building a deep understanding of what good looks like for funeral directors, officiants, and support teams across hardware, software, and connectivity.
- Support your Hardware Product Manager in delivering the AV hardware roadmap, helping to prioritise backlogs, refine requirements, and keep complex multi-site work on track.
- Translate customer feedback and operational issues into clear, practical product changes, from small reliability tweaks to entirely new hardware configurations and setups.
- Coordinate delivery with Product, Engineering, Desktop Development, Test, Technology, Technical Support, Delivery, and Customer teams so that new and updated hardware reaches sites smoothly.
- Own the practical side of change by planning rollouts, supporting Customer Success and Marketing with communications, and ensuring training, documentation, and handover are ready before kit ships.
- Stay hands-on and pragmatic by joining site visits, testing sessions, and internal pilots so you can spot issues early and keep delivery moving in a small team.
What You'll Bring
- Experience contributing to product development or delivery for hardware, AV, or other physical products, from concept through to rollout.
- Genuine interest in AV hardware and how it integrates with software and connectivity in live customer environments.
- Strong communication and coordination skills, with the empathy to work closely with engineers, support teams, and customer-facing colleagues.
- A delivery-focused, pragmatic mindset, where you care about what works in the real world as much as what’s on paper.
- Full UK driving licence and willingness to travel nationally, including occasional overnight stays, to visit sites and customers.
Nice to have: a product, technical, or engineering-related qualification; experience using customer insight to inform product decisions; and comfort working in emotionally sensitive, service-led environments such as the bereavement sector.
What's On Offer
- Hybrid working, typically three days per week in the Sheffield office, with flexibility around exact days and regular customer site visits.
- The chance to learn directly from a highly experienced Hardware Product Manager and build towards owning your own hardware product portfolio.
- A non-corporate, founder-led environment with a technology-focused MD and a maturing product organisation where your voice will be heard.
- The opportunity to work on AV products that shape how families experience some of life’s most important moments.
- Benefits package, details on application.
If you’re an Assistant Product Manager - Hardware who wants real ownership, hands-on learning, and the chance to build AV products that genuinely matter, this is the role to explore.
Assistant Product Manager employer: Consortia
As a fast-growing, FCA-regulated EMI based in London, we offer an exceptional opportunity for the Head of Payments to lead a critical transformation in our payments operations. Our work culture prioritises collaboration and support, providing significant autonomy to shape the future of payments while benefiting from a hybrid working model that promotes work-life balance. With a focus on employee growth and a commitment to modernising payment technologies, we are dedicated to creating a high-performing team that thrives in a dynamic environment.
