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- Tasks: Lead a UX and content audit to enhance usability and accessibility of a technical documentation platform.
- Company: Join a respected consultancy working with a well-known non-profit in the identity and security space.
- Benefits: Fully remote work, flexible hours, and a short-term commitment for a meaningful project.
- Why this job: Make a real impact on complex technical products and shape their usability for large-scale adoption.
- Qualifications: Proven UX Researcher experience, especially in content structure and accessibility.
- Other info: Opportunity to work independently and deliver results within a fixed timeframe.
The predicted salary is between 36000 - 60000 £ per year.
Are you a UX Researcher with a strong eye for content, accessibility, and usability? Looking for a focused, short-term project to kick off your New Year? A specialist consultancy working with a well-known non-profit in the identity, security, and compliance space is seeking a UX Researcher to lead a UX and content audit of a technical documentation platform. The goal? Improve usability, structure, and accessibility of a critical conformance suite used by technical users across banks, labs, and global partners.
What You’ll Be Doing:
- Conducting a UX and content audit of a documentation-heavy website used for guiding implementation of a secure identity product
- Reviewing technical content for usability, structure, and clarity – improving nomenclature, findability, and accessibility
- Delivering heuristic evaluations and best-practice recommendations grounded in user-centred design
- Optional: onboarding with the consultancy team in December and reviewing insights from stakeholder discovery and usability testing (if availability allows)
- Working autonomously and delivering audit outputs within January – this is a fixed-scope engagement
What’s On Offer:
- Fully remote and UK-based
- 2–3 weeks full-time commitment (approx. 10–15 days)
- Flexibility to review materials and get up to speed in December (1–2 days)
- Work with a highly respected consultancy on meaningful, standards-based work in the open banking and digital identity space
- Opportunity to shape the content and usability of complex technical products in preparation for large-scale adoption in 2025
What You’ll Need:
- Proven experience as a UX Researcher, ideally with exposure to content structure, accessibility, and information architecture
- Comfortable reviewing technical documentation and working in B2B or complex domains (identity, security, fintech or regtech a plus)
- Able to apply heuristic principles, conduct expert reviews, and communicate clear recommendations
- Confident working independently, hitting the ground running, and delivering within a constrained scope
- Availability to commit full-time in January, with some prep time in mid–late December
Apply if you are interested.
Senior User Researcher employer: Consortia Group
Contact Detail:
Consortia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Researcher
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your best work, especially projects related to content audits and usability improvements. Make sure it’s easy to navigate – just like the sites you’ll be auditing!
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of heuristic evaluations and user-centred design principles. Be ready to discuss how you've applied these in past projects – real examples will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior User Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in UX research, especially focusing on content structure and accessibility. We want to see how your skills align with the specific needs of this role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this short-term project. Mention your familiarity with technical documentation and how you can improve usability and accessibility – we love a good story!
Showcase Your Methodology: In your application, briefly outline your approach to conducting UX audits. We’re keen to see how you apply heuristic principles and deliver actionable recommendations. This will help us understand your thought process and expertise.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Consortia Group
✨Know Your Stuff
Make sure you brush up on your UX research skills, especially around content structure and accessibility. Familiarise yourself with the specific technical documentation you'll be auditing, as well as any relevant heuristic principles. This will help you speak confidently about your approach during the interview.
✨Showcase Your Experience
Prepare to discuss your previous projects that align with the job description. Highlight any experience you've had in B2B environments or with complex domains like identity or security. Use specific examples to demonstrate how you've improved usability and accessibility in past roles.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the consultancy's work and the project at hand. Inquire about their current challenges with the documentation platform or how they envision the audit impacting their users. This not only shows your enthusiasm but also helps you gauge if the role is a good fit for you.
✨Be Ready to Work Independently
Since this role requires autonomy, be prepared to discuss how you manage your time and deliverables when working independently. Share strategies you've used in the past to stay organised and ensure quality outputs, especially under tight deadlines.
