At a Glance
- Tasks: Manage customer inquiries and ensure timely responses across departments.
- Company: Reputable manufacturing firm in the UK with a focus on customer satisfaction.
- Benefits: Competitive pay starting at £23 per hour, plus quarterly bonuses and employee benefits.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Strong interpersonal skills and prior customer service experience.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A manufacturing firm in the United Kingdom is seeking an experienced Customer Service Representative to enhance its team. The successful candidate will manage customer inquiries regarding order status and product questions, ensuring timely responses and collaboration across departments.
This full-time role offers competitive pay starting at $23 per hour, along with various employee benefits, including a quarterly bonus program.
Ideal candidates should possess strong interpersonal skills and prior experience in customer service.
Manufacturing Customer Service Specialist - Bonus Eligible in Braintree employer: Consolidated Precision Products
Contact Detail:
Consolidated Precision Products Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manufacturing Customer Service Specialist - Bonus Eligible in Braintree
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing sector and let them know you're on the hunt for a Customer Service role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Customer Service roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your skills! When you get the chance, demonstrate your strong interpersonal skills during interviews. Share specific examples of how you've handled customer inquiries or resolved issues in the past to highlight your expertise.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application for the Manufacturing Customer Service Specialist position. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Manufacturing Customer Service Specialist - Bonus Eligible in Braintree
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Manufacturing Customer Service Specialist role. We love seeing genuine enthusiasm, so let your personality come through.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, especially since you'll be managing customer inquiries. Show us you can get to the heart of the matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Consolidated Precision Products
✨Know the Company Inside Out
Before your interview, take some time to research the manufacturing firm. Understand their products, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face in this role, like handling difficult inquiries or managing order status updates. Prepare specific examples from your past experience that demonstrate your problem-solving skills and ability to collaborate with other departments.
✨Showcase Your Interpersonal Skills
Since strong interpersonal skills are key for this position, be ready to discuss how you've successfully built relationships with customers in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your communication abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in this role. This shows that you're engaged and thinking about how you can contribute to the team.