At a Glance
- Tasks: Support daily studio operations, deliver excellent customer service, and maintain cleanliness.
- Company: Join Consol, a leading national tanning brand with a focus on safety and responsibility.
- Benefits: Earn £12.75 per hour plus uncapped commission, with discounts and additional holiday allowance.
- Other info: Flexible shifts available, with opportunities for career growth in a diverse workplace.
- Why this job: Be part of a growing team in the health and beauty industry while gaining valuable experience.
- Qualifications: Customer-facing experience and strong communication skills are essential.
The predicted salary is between 12.75 - 12.75 £ per hour.
Consol is a growing national tanning brand with 57 studios nation-wide, leading the field in safe and responsible tanning. We want you to be a part of our future! An exciting opportunity has arisen at our Farnborough studio for a Temporary Studio Assistant. This is a fixed-term position until 31st December 2026, offering a minimum of 6 hours per week, with additional shifts available to cover holidays and absence. The role requires flexibility to work a range of shifts, including days, evenings and weekends.
As a Studio Assistant, you will support the day-to-day running of the studio by delivering excellent customer service, maintaining high standards of cleanliness, and assisting with sales and stock replenishment. You’ll work closely with the Studio Manager and team to ensure the studio is welcoming, safe and operating smoothly at all times.
What we are looking for:
- Previous customer-facing experience
- English GCSE or equivalent qualification / demonstrable communication skills
- Experience working towards a goal or target, demonstrated through previous roles or education
- Ability to attend mandatory training
- Examples of good time management
- Motivation to succeed and take on new challenges
- Flexibility to work additional shifts to support holiday and absence cover when required
Desirable:
- Experience working in a fast-paced sales environment
- Experience or interest in the health and beauty industry
- Experience cleaning and maintaining high standards of cleanliness
What we are offering:
- £12.75 per hour with uncapped commission – age thresholds not applicable, all staff are compensated the same way
- Minimum of 6 contracted hours per week, with opportunities for additional shifts
- Access to our Premium Employee Assistance Programme
- 10% off PureGym memberships and £0 joining fee
- Free use of tanning facilities after each shift
- Staff discount on all vending products
- 5 and 10 year additional holiday allowance and bonus
Consol Tanning Ltd is a diverse and inclusive workplace where all employees feel valued and respected. Equal opportunities are important to us and we welcome applications from all backgrounds.
Studio Assistant in Farnborough employer: Consol
Consol is an exceptional employer located in the vibrant town of Stratford-upon-Avon, offering a dynamic work environment where flexibility and customer service excellence are at the forefront. Employees enjoy competitive pay, commission opportunities, and unique benefits such as discounts and complimentary tanning after shifts, fostering a supportive culture that prioritises both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Studio Assistant in Farnborough
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Consol.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Consol. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Studio Assistant in Farnborough
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Consol.
How to prepare for a job interview at Consol
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Consol's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Consol offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
