ConSol Partners in the United Kingdom is seeking a Level 2 IT Support Engineer to maintain client IT infrastructure, diagnose complex hardware and software issues, and restore services.
You will provide network support for Meraki, Fortinet, Zyxel and Sonicwall in an MSP setting, escalate to 3rd line when needed, and contribute to change control and knowledge management.
The role emphasizes proactive monitoring and clear, professional communication with customers.
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Level 2 IT Support Engineer: Network & Cloud Troubleshooter in Eastbourne employer: ConSol Partners
Join a forward-thinking company that values innovation and collaboration, offering a fully remote working environment for the Technical Author role. With a strong focus on employee growth, you will have the chance to work on high-profile defence programmes while enjoying the flexibility of remote work and occasional travel. Our supportive culture encourages continuous learning and development, making it an excellent place for those looking to make a meaningful impact in the engineering field.