As part of our Mission tomake Healthcare more accessible and affordable for our clients throughinnovation solutions and expert consultation, we value the inherent qualitiesthat are foremost in our Mission, Vision, Values- Compassion, Humility andImpact, which allow us all to create authentic relationships with our team andour clients.
POSITION SUMMARY:
Thepurpose of this position is to ensure the financial requirements of theSpecialty Care Management department are met accurately and efficiently. Thisincludes managing internal financial processes such as funding US Bank Cards,paying invoices, providing documentation for external program finance concerns,preparing monthly billing statements for each employer group, and reconcilingcredit card statements to match claims and entries in the department database.This position will assist with maintaining relationships with external travelvendors (e.g., hotels and shuttle companies), reviews and negotiates contracts,and ensures compliance with company policies and client requirements.
PRINCIPAL DUTIESAND RESPONSIBILITIES:
- Review,validate, and maintain financial and related records for client-specificprograms.
- Performtimely reconciliation of accounts and credit card statements.
- Submitclient billing based on established billing parameters.
- Prepare anddeliver quarterly financial reports.
- Build andmaintain US Bank Card profiles and fund client expense cards.
- Process ACHfunding and repayment transactions.
- Providee-review lists to finance through claims systems.
- Identifyand resolve errors in invoices or data promptly.
- Maintainaccurate documentation for audits and compliance purposes.
- Communicateeffectively with internal teams and external vendors to resolve financialissues.
GENERALEXPECTATIONS:
- Present a positive image of Consociate Health at all times.
- Provide and promote the delivery of services with a prevailingattitude of respect and recognition of the personal worth and dignity ofevery individual whether they are a customer or co-worker.
- Communicate in a clear and concise manner, while also demonstratingreceptivity through active listening.
- Identify and perform work that has not been specifically assigned,as needed.
- Continuously seek opportunities for improvement and suggest ways inwhich procedures/systems may be modified to accomplish tasks/goalefficiently and effectively.
- Demonstrate a teamwork philosophy by working cooperatively withothers.
- Attend required in-service and staff meetings.
- Seek other educational opportunities directly related to thisposition.
- Preserve the confidentiality of all business-sensitive information,including but not limited to that of insured groups and individuals,employees and applicants.
- Adhere to established safety standards and utilizes propertechniques to avoid work-related injuries.
SERVICEEXPECTATIONS:
- Greet all people in a prompt and courteous manner. Communicate in awarm and courteous manner, making eye contact and speaking in a tone ofvoice that matches words.
- Ask customers what they need and strive to exceed theirexpectations. Offer and provide assistance whether or not the requestfalls within your specific job duties.
- Respond to customer requests in a timely manner consistent withConsociate Health’s standards and best practices, return calls promptlyand keep them informed of delays before they ask.
- Make decisions based on customer needs, opinions, complaints orsuggestions.
- Take appropriate steps to resolve problems to the customer'ssatisfaction.
- Ask customers for their opinions, accepting criticism as anopportunity to improve service.
- Seek opportunities, provide value-added services, and eliminatetasks that do not serve our customer.
- Remain aware of products and services provided by Consociate Health.
- Project a positive, professional image when working.
Experience and Skills
KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS:
- Experience in BusinessAdministration, Finance, Accounting, or a related field.
- 3+ years of experience infinance, including accounts payable or accounts receivable.
- Strong attention to detailand ability to meet tight deadlines.
- Proficiency in MicrosoftExcel and financial systems.
- Excellent communication andorganizational skills.
IMPORTANT: APPLICANTS PLEASE READ
Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, physical or mental disability, veteran status or sexual orientation. Solely to help us comply with federal and state Equal Opportunity record keeping, reporting, and other legal requirements, we request that you complete this data information questionnaire.
PLEASE NOTE:
Refusal to complete this information will not subject any applicant or employee to adverse treatment. The information that you provide will be recorded and maintained in a confidential file, separate from all other records. This information will not be used in consideration for your employment.
- Male
- Female
- I Decline To Answer
- Hispanic or Latino (Persons of Mexican, Puerto Rican, Cuban, South or Central America, or other Spanish culture or origin, regardless of race)
- White or Caucasian (Not Hispanic or Latino) - Persons having origins in any of the original peoples of Europe, the Middle East or North Africa.
- Black or African American (Not Hispanic or Latino) - Persons having origins in any of the black racial groups of Africa.
- (Not Hispanic or Latino) - Persons having origins in any of the original people of North and South America and maintain cultural identification through tribal affiliation or community recognition.
- Asian (Not Hispanic or Latino) - Persons having origins in the Far East, Southeast Asia or the Indian subcontinent including Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand and Vietnam.
- Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - Persons having origins in Hawaii, Guam, Samoa or other Pacific Islands.
- Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five race categories.
- I Decline
Voluntary Self-Identification of Disability
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Why are you being asked to complete this form?
We may be a federal contractor or subcontractor. The law requires us to provide equalemployment opportunity to qualified people with disabilities. We have a goal of having at least 7% ofour workers as people with disabilities. The law says we must measure our progress towards this goal. Todo this, we must ask applicants and employees if they have a disability or have ever had one. People canbecome disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer isconfidential. No one who makes hiring decisions will see it. Your decision to complete the form and youranswer will not harm you in any way. If you want to learn more about the law or this form, visit theU.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website atwww.dol.gov/ofccp.
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major lifeactivities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:
- Alcohol or other substance use disorder (not currently using drugs illegally)
- Blind or low vision
- Cancer (past or present)
- Cardiovascular or heart disease
- Celiac disease
- Cerebral palsy
- Deaf or hard of hearing
- Diabetes
- Disfigurement, for example, disfigurement caused by burns, wounds, accidents, orcongenital disorders
- Epilepsy or other seizure disorder
- Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
- Mental health conditions, for example, depression, bipolar disorder, anxiety disorder,schizophrenia, PTSD
- Missing limbs or partially missing limbs
- Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, legbrace(s) and/or other supports
- Nervous system condition, for example,migraine headaches, Parkinson's disease, multiplesclerosis (MS)
- Neurodivergence, for example,attention-deficit/hyperactivity disorder(ADHD), autismspectrum disorder,dyslexia, dyspraxia, other learningdisabilities
- Partial or complete paralysis (anycause)
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- Yes, I Have A Disability, Or Have A History/Record Of Having A Disability
- No, I Don't Have A Disability, Or A History/Record Of Having A Disability
- I don't wish to answer
Veteran
This employer may be a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment:
- Disabled veterans;
- Recently separated veterans;
- Active duty wartime or campaign badge veterans;
- Armed Forces service medal veterans.
- These classifications are defined as follows:
- A "disabled veteran" is one of the following:
- A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs;
- A person who was discharged or released from active duty because of a service-connected disability.
- A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
- An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
- An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Protected veterans may have additional rights under USERRA - the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor's Veterans Employment and Training Service (VETS), toll- free, at 1-866-4-USA-DOL.
If you believe you belong to any of the categories of protected Veterans listed above, please indicate by checking the appropriate box below. As a government contractor subject to VEVRAA, we request this information to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.
- I identify as one or more of the classifications of protected Veteran listed above
- I am not a protected Veteran
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