Field Services Engineer

Field Services Engineer

Redditch Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Install, maintain, and service advanced machinery at customer sites.
  • Company: Join a leading manufacturer of complex machinery with a strong reputation.
  • Benefits: Enjoy travel opportunities and hands-on experience in the field.
  • Why this job: Be part of a dynamic team that values innovation and customer support.
  • Qualifications: Must have a driving licence and engineering qualifications with relevant experience.
  • Other info: Ideal for those passionate about technology and customer engagement.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

Consilium Recruit are working with a leading manufacturer of advanced complex machinery who have a new vacancy for a Field Service Engineer to join the team. Candidates will be responsible for the installation, maintenance and servicing of machines and equipment at customer sites.

Suitable for: Service Engineer, Service Technician, Maintenance Engineer, Maintenance Technician, Maintenance Electrician.

The Role

Key responsibilities of the role will include:

  • Installation, maintenance and fault rectification of machinery at customer sites.
  • Diagnose electrical and mechanical problems.
  • Produce reports on any issues.
  • Identify and assist in sales opportunities such as new contracts, contract renewals and spare parts sales.
  • Provide field training as required.
  • Provide factory-based support when not with customers.
  • Ensure compliance with Health and Safety including risk assessments.
  • Support and guide customers on the equipment to ensure get maximum use.

The Person

The Field Service Engineer must possess a driving licence and be comfortable to travel to customer sites.

With previous experience in commissioning, maintenance, and installation of machinery you will have a recognised engineering qualification and will possess a positive and supportive approach to customer engagement.

To apply for the Field Service Engineer position, please send a CV to Matthew Fielding.

Field Services Engineer employer: Consilium Recruit

Join a leading manufacturer of advanced complex machinery as a Field Service Engineer, where you will be part of a dynamic team that values innovation and excellence. Our supportive work culture fosters professional growth through continuous training and development opportunities, ensuring you can advance your career while making a meaningful impact on customer satisfaction. Located in a vibrant area, we offer competitive benefits and a collaborative environment that encourages teamwork and creativity.
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Contact Detail:

Consilium Recruit Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Services Engineer

✨Tip Number 1

Familiarise yourself with the specific machinery and equipment that the company manufactures. Understanding their products will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions.

✨Tip Number 3

Prepare to discuss your previous experiences in installation and maintenance. Be ready to share specific examples of how you've diagnosed and resolved issues in the past, as this will showcase your problem-solving skills.

✨Tip Number 4

Highlight your customer service skills during conversations. Since the role involves engaging with customers, demonstrating your ability to communicate effectively and supportively will set you apart from other candidates.

We think you need these skills to ace Field Services Engineer

Electrical Troubleshooting
Mechanical Troubleshooting
Installation Skills
Maintenance Skills
Fault Diagnosis
Customer Service Skills
Report Writing
Sales Acumen
Health and Safety Compliance
Risk Assessment
Field Training
Communication Skills
Driving Licence
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in installation, maintenance, and servicing of machinery. Use specific examples that demonstrate your skills in diagnosing electrical and mechanical problems.

Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and how your background aligns with the responsibilities listed. Mention your engineering qualifications and any previous customer engagement experiences.

Highlight Compliance Knowledge: Emphasise your knowledge of Health and Safety regulations and risk assessments in your application. This is crucial for the Field Service Engineer role and shows your commitment to safety.

Showcase Soft Skills: In your application, highlight your positive and supportive approach to customer engagement. Provide examples of how you've successfully trained or supported customers in the past.

How to prepare for a job interview at Consilium Recruit

✨Showcase Your Technical Skills

Be prepared to discuss your experience with installation, maintenance, and fault rectification of machinery. Highlight specific examples where you've successfully diagnosed electrical and mechanical problems.

✨Demonstrate Customer Engagement

Since the role involves significant customer interaction, share instances where you've provided excellent customer service or training. Emphasise your positive and supportive approach to engaging with clients.

✨Understand Health and Safety Regulations

Familiarise yourself with health and safety compliance, including risk assessments. Be ready to discuss how you ensure safety in your work and any relevant experiences you've had in this area.

✨Identify Sales Opportunities

Think about how you've identified or assisted in sales opportunities in previous roles. Be prepared to discuss how you can contribute to contract renewals and spare parts sales in this position.

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