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- Tasks: Drive revenue growth and build relationships with senior stakeholders in large companies.
- Company: Join LOD, a market leader in flexible legal services with an entrepreneurial spirit.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for personal impact.
- Why this job: Make a real difference in the legal industry while developing long-term client relationships.
- Qualifications: 3+ years in B2B sales, strong communication skills, and a passion for problem-solving.
- Other info: Be part of a dynamic team that values innovation and collaboration.
The predicted salary is between 60000 - 80000 £ per year.
The role of the Client Solutions Manager is key to LOD UK’s success in the European market over the next few years. A busy, client‑facing role with a blend of sales and account management, this role drives revenue generation, protection and growth. It is also key to maintaining LOD’s market‑leading brand and position as the top ALSP in Europe. We are looking for a highly credible B2B sales professional to help us generate additional new long‑term client relationships across a range of sectors.
To succeed, you will be someone who enjoys generating and maintaining relationships with senior stakeholders within large blue‑chip companies. You will have a strategic mind and be focused on long term opportunities for recurring revenue. You will build rapport quickly and can help clients identify the right legal resourcing solutions for their needs. This is an ideal opportunity for anyone who is looking for more ownership and flexibility to use their full business development skillset to genuinely make an impact in an ambitious (but fun) team. This is a hybrid role, based in our London office.
Responsibilities
- Build, maintain and pursue a focused sales pipeline, developed from thoughtful analysis and research of both cold and warm leads.
- Generate sales opportunities and maximise the impact of new business meetings with General Counsel and their teams.
- Build robust relationships through client‑centric communication and suitable engagement across all levels on the client account, aiming to become a trusted adviser.
- Work closely with clients to problem solve their needs and develop tailored solutions to their requirements.
- Design and execute creative approaches to strategic pitch opportunities and formal tenders.
- Collaborate effectively with colleagues across LOD teams to deliver conversions and good, commercially suitable deals.
- Take the lead, whilst working collaboratively, to address issues, client pushback and commercial decisions that enable revenue‑generation without creating risk.
- Help inform the development and delivery of LOD services.
Qualifications
- The ability to make an impact through taking ownership, good organisational skills and using initiative with a focus on the end result.
- Authentic and clear communication skills, emotional intelligence and the ability to build positive relationships both internally and externally.
- An ability to make wise decisions, seeing the big picture and root causes without losing your eye for detail.
- A curious personality and open mind to thrive, learn and engage in an entrepreneurial team and to find solutions to difficult problems.
- A genuine interest in the changing legal market and in ensuring that our LOD lawyers and clients receive the best possible experience throughout their dealings with us.
- A wish to develop long term relationships with lawyers and clients, taking the time to do so.
Additional Qualifications And Skills
- Be highly commercial, with at least 3 years’ experience in consultative selling roles within professional services/B2B organisations.
- Have existing knowledge of the Legal industry or a drive to immerse yourself quickly to get up to speed.
- Have a track record of defining and managing an effective sales pipeline.
- Be able to build trust and rapport quickly with Heads of Legal, General Counsel and their teams.
- Be able to problem solve and think analytically, in order to tailor LOD’s services to client needs.
- Have high impact communication, presentation and pitching skills.
- Be motivated by improvement and inspire and support colleagues to deliver a superior client experience.
- Be educated to degree level.
About LOD
For almost 20 years, we’ve transformed the way in which lawyers, consultants and legal teams work. Today, we’re the market leader for flexible legal services businesses globally, delivering hundreds of assignments and projects with the world’s leading businesses and law firms each year. Winning numerous awards along the way, LOD is continually recognised for creating different and better ways of working for both lawyers and legal teams. Now part of the Consilio Group, we have the global reach and scale needed to answer our clients’ complex demands and the support of a leading legal technology business to help us innovate and evolve with our customers.
Work at LOD
LOD has the spirit and excitement of an entrepreneurial growth business. LOD’s HQ team is at the core – they are the people that look after our lawyers and clients work to build the LOD business. So, working in the HQ team offers you a chance to shape how things are changing in the legal industry. What you do will have a direct effect on how our lawyers and clients work with us.
Ideals at LOD
This may seem a rather lofty topic but we see on a daily basis that giving people the chance to work differently can have a positive impact on the world. We run LOD with that in mind for our lawyers and for our clients. It’s also crucial for our employees in the HQ team – each employee has a chance to truly engage and to make a difference in what they do.
You at LOD?
Our HQ team members come from varied backgrounds but we want them all to enjoy their work while collaborating with talented people on a shared mission. If you think you would like to be part of that, we’d love to hear from you. By joining us, you can not only be part of a high growth business, but you can also influence the transformation in the legal sector.
XClient Solutions Manager employer: Consilio LLC
Contact Detail:
Consilio LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land XClient Solutions Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships is key to landing that Client Solutions Manager role.
✨Tip Number 2
Practice your pitch! You’ll need to impress those senior stakeholders, so make sure you can clearly articulate how you can add value to their business. Role-play with friends or colleagues to refine your approach and boost your confidence.
✨Tip Number 3
Research, research, research! Understand the companies you’re targeting and their specific needs. Tailor your conversations to show how you can solve their problems and enhance their operations. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After meetings or networking events, send a quick thank-you note or message. It keeps you top of mind and shows your genuine interest in building a relationship. Plus, it’s a great way to keep the conversation going!
We think you need these skills to ace XClient Solutions Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in B2B sales and account management. We want to see how your skills align with the role of Client Solutions Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Relationship-Building Skills: Since this role is all about building rapport with clients, share examples of how you've successfully developed long-term relationships in your previous roles. We love seeing candidates who can demonstrate their ability to connect with senior stakeholders.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication reflects that. Highlight your key experiences without unnecessary fluff!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Consilio LLC
✨Know Your Client Solutions
Before the interview, dive deep into understanding LOD's services and how they cater to the legal market. Familiarise yourself with recent trends in the legal industry and think about how you can position LOD’s offerings as solutions to potential clients' needs.
✨Build Rapport with Stakeholders
Practice your relationship-building skills by preparing examples of how you've successfully engaged with senior stakeholders in previous roles. Be ready to discuss how you can quickly establish trust and rapport with General Counsel and their teams.
✨Showcase Your Sales Pipeline Strategy
Be prepared to talk about your experience in managing a sales pipeline. Highlight specific strategies you've used to generate leads and convert them into long-term client relationships, especially in B2B environments.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you've had to tailor solutions to meet client needs. During the interview, share these experiences to illustrate your analytical thinking and ability to address challenges creatively, which is crucial for this role.