At a Glance
- Tasks: Lead client relationships and grow strategic partnerships in a vibrant creative agency.
- Company: Consider, a dynamic agency in Shoreditch focused on purpose-driven brands.
- Benefits: Generous holiday allowance, pension plan, remote work options, and career development.
- Other info: Join a friendly, inclusive team with excellent growth opportunities.
- Why this job: Make a real impact by partnering with brands that change the world.
- Qualifications: Experience in agency client services and strong relationship-building skills.
The predicted salary is between 55000 - 65000 £ per year.
We’re looking for an ambitious, commercially minded Account Director to lead key client relationships, grow strategic partnerships, and help shape the future of our Client Services team. This is a senior role within the agency and you’ll act as a trusted advisor to clients, lead and develop members of the Client Services Team (CST), play a central role in growing client accounts and agency revenue and ensuring our work delivers meaningful impact for purpose-driven organisations. Approximately 80% of your time will be focused on developing and growing existing client relationships, while 20% will be spent identifying and developing new opportunities.
About us
We’re Consider – a vibrant creative agency based in Shoreditch. We partner with brands that have a social purpose, helping them change what’s possible through brilliant ideas and thoughtful design. Our work spans charities, education organisations and purpose-led brands, and we’re proud to collaborate with clients who share our values.
What you’ll be doing
- Be responsible for identifying growth opportunities across your accounts, building long-term partnerships, and helping the agency meet its revenue and profitability targets.
- Manage and grow the sales pipeline, supporting the team to meet revenue targets and maintain strong account profitability.
- Lead, mentor, and develop members of the Client Services Team to deliver exceptional client service and strategic thinking.
- Use your digital expertise to guide clients and the team, ensuring projects are completed on time and within agreed budgets.
- Work with the Partners, Client Services Director, and wider CST to develop and win new accounts and clients.
- Work with leadership to improve processes and resolve issues that arise between the Creative, Strategy, and Client Services Teams.
What we’re looking for
- Significant experience in agency client services, managing complex client relationships.
- Strong understanding of design, branding, and digital-first marketing campaigns.
- Experience working with clients in the fundraising, education, or membership sectors (highly desirable).
- A proven track record of growing client accounts and achieving sales targets.
- Strong commercial awareness, including budget management and agency profitability.
- Excellent communication and relationship-building skills.
- The ability to lead and inspire a team in a fast-moving environment.
- Confidence advising senior clients and challenging thinking when needed.
- A strong understanding of creative, strategic, and digital project delivery.
If you enjoy building meaningful partnerships, spotting growth opportunities, and delivering work that creates real impact, we’d love to hear from you. Apply using the form on this page, or email with your CV, a short note on why you’d love to work at Consider, and your salary expectations.
Everything else you need to know
- Location: We operate a hybrid working model, with at least one day per week in our Shoreditch office. This is a home-and-office-based role that requires travel in and out of London for client meetings, new business presentations, and planning sessions.
- This role can be demanding, so real motivation is required to thrive, though working hours will be standard office times, with occasional variations due to deadlines and client commitments.
- You can also expect a range of rewards and benefits, including:
- A generous holiday allowance starting at 24 days plus bank holidays, as well as office closure over Christmas.
- A pension plan with employer contributions.
- Working from home allowance.
- Employee assistance programme to support your wellbeing.
- Career development plan and progression opportunities.
- A vibrant, friendly, and inclusive team culture.
Our values
We value diversity and aspire to reflect this in our team. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion, or belief.
Account Director in London employer: Consider Creative Ltd
At Consider, we pride ourselves on being a vibrant creative agency located in the heart of Shoreditch, where our commitment to social purpose drives everything we do. As an Account Director, you'll thrive in a supportive and inclusive work culture that values diversity, offering you ample opportunities for career development and personal growth. With a generous holiday allowance, a pension plan, and a focus on employee wellbeing, we ensure that our team is not only motivated but also rewarded for their hard work in delivering impactful solutions for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or clients on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with someone from the agency, share your insights on client services, design, or digital marketing. This not only demonstrates your knowledge but also shows you're genuinely interested in the role and the agency's mission.
✨Tip Number 3
Prepare for interviews by researching the agency’s recent projects and clients. Be ready to discuss how your experience aligns with their work and values. Tailoring your conversation to what they care about will make you stand out as a candidate who truly gets them.
✨Tip Number 4
Don’t forget to follow up! After any meeting or interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a simple gesture that keeps you top of mind and shows your enthusiasm for the role at Consider.
We think you need these skills to ace Account Director in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about joining Consider and how your values align with ours. A personal touch can make all the difference.
Tailor Your CV:Make sure your CV is tailored to highlight your experience in agency client services and any relevant sectors like fundraising or education. We love seeing how your background fits with what we do, so don’t hold back!
Craft a Compelling Cover Note:Your cover note is your chance to tell us why you’d be a great fit for the Account Director role. Be specific about your achievements and how they relate to growing client relationships and driving revenue. Keep it concise but impactful!
Apply Through Our Website:We encourage you to apply using the form on our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Consider Creative Ltd
✨Know Your Clients Inside Out
Before the interview, research the agency's key clients and their missions. Understand how Consider has helped them achieve their goals. This will not only show your interest but also allow you to discuss how you can further develop those relationships.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where your mentorship has resulted in improved performance or client satisfaction. This is crucial for a role that involves leading the Client Services Team.
✨Demonstrate Commercial Awareness
Be ready to discuss your experience with budget management and achieving sales targets. Bring concrete examples of how you've identified growth opportunities in previous roles, as this aligns perfectly with what they’re looking for.
✨Engage with Their Values
Consider’s focus on purpose-driven organisations is key. Be prepared to talk about why you resonate with their mission and how your values align with theirs. This will help you stand out as a candidate who truly understands and embodies the agency's ethos.
