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- Tasks: Lead and inspire a dedicated team to support individuals with learning disabilities and complex needs.
- Company: Consensus, a recognised care provider committed to empowering individuals.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care management and a Level 3 qualification in Health & Social Care.
- Other info: Join a Great Place to Work and be part of a diverse, inclusive team.
The predicted salary is between 32000 - 40000 £ per year.
Base pay range
Consensus is not just a care provider – we’re a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you’re as passionate as we are about making a meaningful difference in the lives of others, then this may be the job for you as we seek a new service manager to lead our amazing team in Croydon, London.
We believe that great leaders are the key to delivering exceptional care and services to the people we support – as well as support from your Area Director, you’ll have access to our Leadership Academy, empowering you to unlock your full potential and inspire your team at every stage of your leadership journey.
Role: Registered Service Manager
Salary: £40,000 per annum
Service: Pirlea House, Croydon
Your Service This supported living service is a perfect home for those looking to live independently, but with specialist help to support 24/7. This apartment-based supported living model gives individuals the freedom, independence and responsibility of their own high-spec apartment, along with shared access to outdoor spaces and communal areas.
Your Role From ensuring the service runs smoothly and achieves quality excellence, to encouraging personal growth & development of the team – every day is unique. Through leadership and support, our Service Managers make a difference to their colleagues’ lives and the people we support – and are an integral part of ensuring everyone at Consensus has the opportunity to flourish.
- Enable the people we support to lead a fulfilling life and to maximise their independence to enable them to achieve their full potential.
- Ensure the wellbeing of the team is prioritised, and that they are given the appropriate tools and opportunities to excel in their current role and future career.
- Ensure the service is run in an efficient and responsible manner, balancing the achievement of budget with the ethos of excellent quality.
- Effectively manage financial performance, with financial resources appropriately managed & controlled.
- Promote quality assurance, working towards legal, clinical, statutory, and organisational obligations, to develop effective work strategies and processes, ensuring that the business is run in an efficient and responsible manner.
- Ensure full and accurate reporting of management information, maximising quality and compliance.
- The role requires you to be registered with the Care Quality Commission (CQC).
Our Benefits
- Bonus Scheme: Discretionary 10% annual bonus scheme.
- Annual Leave: 26 Days Annual Leave + Bank Holidays, rising to 30 days with length of service.
- Holiday Purchase Scheme: Purchase an additional two days’ annual leave each year.
- Recognition & Rewards: Including long service awards and a recognition platform.
- Learning & Development: Supporting your personal and professional growth with Consensus Academy.
- Life Assurance: Benefit of twice your annual salary.
- Wagestream: Withdraw a percentage of your wages as you earn them before payday.
- Discounts: From over 150 retailers through our employee benefits platform.
- Health & Wellbeing: From our Employee Assistance Programme to our Mental Health First Aiders – colleague wellbeing is a priority and we’re here to support you and your teams.
About You
- Have plenty of experience working with those with Learning Disabilities or complex behaviours
- Be an experienced Service Manager looking for a new challenge – with a background in Supported Living or Residential Services.
- Have a minimum of a Level 3 qualification in Health & Social Care – support and training towards Level 4 and 5 is available.
- Bring strong leadership, interpersonal and communication skills.
- Be confident, flexible and efficient – you’re happy to work on a shift basis and, where required, be on call.
- Above all, you’ll be committed to providing person-centred care that provides equitable opportunities to all of those you’re working for.
We are proud to have been officially certified as a Great Place to Work®, and one of the UK’s Best Workplaces for Women in 2025. This great company culture is built on appreciation, recognition, and ensuring our colleagues have the right opportunities to flourish. We value individuality and diversity, and we know that every journey is unique. So, whatever you\’re looking to achieve from this next step, make this your moment to shine.
Want to hear more about the role? Call our dedicated in-house recruitment team on 01206 417573.
We are an equal opportunities employer and welcome applications from all suitably qualified people regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
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Registered Manager employer: Consensus
Contact Detail:
Consensus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work at Consensus. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Consensus, their values, and the specific needs of the people they support. Show us you’re passionate about making a difference.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've empowered teams or improved services. We want to hear how you’ve made an impact in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Consensus.
We think you need these skills to ace Registered Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Registered Manager role. Highlight your experience with learning disabilities and leadership skills, as these are key to what we’re looking for at Consensus.
Showcase Your Passion: Let your enthusiasm for empowering individuals shine through in your application. We want to see your commitment to person-centred care and how you can make a difference in the lives of those we support.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your qualifications and experiences, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and shows that you’re serious about joining our fantastic team at Consensus.
How to prepare for a job interview at Consensus
✨Know Your Stuff
Before the interview, make sure you understand Consensus's mission and values. Familiarise yourself with their approach to supporting individuals with learning disabilities and complex needs. This will help you demonstrate your alignment with their ethos during the conversation.
✨Showcase Your Leadership Skills
As a Registered Manager, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved service quality. Be ready to discuss how you can inspire and empower your team at Consensus.
✨Be Person-Centred
Consensus is all about person-centred care. Think of specific instances where you've put the needs of individuals first in your previous roles. Highlight your commitment to ensuring that everyone you support has the opportunity to flourish and achieve their goals.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the services provided. This shows your genuine interest in the position and helps you assess if Consensus is the right fit for you.
