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- Tasks: Assist customers with mortgage applications and provide excellent service over the phone.
- Company: Join Consegna Talent Solutions, a growing mortgage broker in Manchester.
- Benefits: Enjoy a competitive salary, uncapped commission, and training for CeMAP qualification.
- Why this job: Kickstart your finance career in a supportive team with great growth opportunities.
- Qualifications: 1 year of customer service or telesales experience; motivation and communication skills are key.
- Other info: Be part of a friendly team focused on learning and progression.
The predicted salary is between 18800 - 20000 £ per year.
£23,500 - £25,000 + Uncapped monthly commission
**Excellent career opportunity with a chance to be put through the CeMAP Qualification in the future and benefit from great training**
Are you ambitious, passionate about customer service and looking to carve a career within the Financial Services industry? If so, Consegna Talent Solutions are looking for 2 Mortgage Qualifiers who have an ambition to carve a career in the Finance industry, as this offers a great platform to becoming a Mortgage Advisor in circa 18 months.
Consegna Talent Solutions are proud to be supporting a successful, expanding Mortgage broker in the Manchester area who are looking for motivated, enthusiastic and 'willing to learn' candidates to join their new client Mortgage Team.
As a Mortgage Qualifier, you will be responsible for taking inbound calls and completing applications with new customers, advising on next steps and booking in appointments for Mortgage Advisors to conduct full mortgage appointments.
We have worked with this client for a number of years now, and have witnessed some of the Mortgage Qualifiers we have placed make that transition into fully fledged Mortgage Advisors through this route.
Job Responsibilities:
- Providing excellent customer service
- Excellent communication skills
- Polite, friendly and positive telephone manner.
- Taking new customers through a detailed application with affordability checks (I&E), personal details and DPA.
- Attending regular training to become familiar with company process, lenders, products and business partners.
- Work toward KPI's and Monthly Individual and Team Targets set. (With a desire to hit and exceed targets to earn good commission on top of salary!)
- Become part of a friendly and bubbly team of professionals who are always wanting to learn and progress in a career focused industry.
- Eventually look towards becoming fully CeMAP qualified which will open progression routes and future promotions within the Business.
- Excellent IT/Computer skills will be beneficial with good written and verbal communication.
Job Requirements:
- At least 1 year Telesales/Customer Service experience (Telesales/Office based)
- Financial Services Experience would be beneficial
- Hunger and Motivation to do well
- Confident and Outgoing personality
- Excellent communicator
- Open to training and developing product knowledge
- Proactive Hard-Worker
If this role sounds like it could be for you, apply now or reach out to Jay Garratt at Consegna Talent Solutions today to discuss more.
Trainee Mortgage Advisor employer: Consegna
Contact Detail:
Consegna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Mortgage Advisor
✨Tip Number 1
Familiarise yourself with the mortgage industry and current market trends. This knowledge will not only help you in interviews but also demonstrate your genuine interest in becoming a Mortgage Advisor.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves taking inbound calls, being articulate and friendly can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the financial services sector. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 4
Showcase your willingness to learn and adapt. Highlight any previous training or courses you've undertaken, as this demonstrates your commitment to personal and professional growth in the finance industry.
We think you need these skills to ace Trainee Mortgage Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or telesales. Emphasise any skills that align with the role, such as communication and IT proficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the financial services industry. Mention your motivation to learn and grow within the company, and how you can contribute to their success.
Highlight Relevant Experience: In your application, focus on any previous roles that involved customer interaction or sales. Use specific examples to demonstrate your ability to meet targets and provide excellent service.
Show Enthusiasm for Training: Express your eagerness to undergo training and development, particularly regarding the CeMAP qualification. This shows your commitment to advancing your career in the mortgage advisory field.
How to prepare for a job interview at Consegna
✨Show Your Passion for Customer Service
As a Trainee Mortgage Advisor, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, highlighting your enthusiasm for helping others.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, focus on maintaining a polite and friendly tone, as this will reflect your suitability for a customer-facing position.
✨Highlight Your Willingness to Learn
The company values candidates who are eager to learn and develop. Be ready to discuss your motivation for pursuing a career in finance and how you plan to take advantage of the training opportunities offered, such as the CeMAP qualification.
✨Prepare for Role-Play Scenarios
You may be asked to participate in role-play scenarios during the interview to assess your telephone manner and problem-solving skills. Practise handling common customer queries or objections, showcasing your proactive approach and ability to think on your feet.
