At a Glance
- Tasks: Manage sales orders, coordinate deliveries, and ensure client satisfaction.
- Company: Join Conquip Engineering Group, a leading UK manufacturer in construction solutions.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on accuracy and customer engagement.
- Why this job: Be the key link between clients and teams, making a real impact every day.
- Qualifications: Detail-oriented with strong communication and teamwork skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a proactive, detail-oriented Client & Sales Support Administrator to join our expanding team in Alton. This dynamic, hands‑on role is pivotal in ensuring customer expectations are consistently met and exceeded. You will manage sales order processing, coordinate with depots and transport teams, and ensure timely, complete deliveries. Acting as a key liaison between clients and internal teams, you will help maintain seamless and efficient operations across the business.
- Sales Order Processing
- Accurately process sales orders using InspHire software
- Issue prompt and professional order confirmations
- Pre‑qualify deliveries with site contacts to ensure readiness
- Provide clients with clear, regular, and timely delivery updates
- Raise proforma invoices and efficiently manage card payment processing
- Coordinate bespoke design approvals with the Mechanical Design team
- Manage custom livery requirements in liaison with the Marketing department
- Customer Engagement
- Serve as the primary point of contact for purchase enquiries
- Respond promptly and professionally to general queries
- Operational Coordination
- Collaborate closely with depots and transport teams to ensure seamless order fulfilment
- Ensure all orders are processed accurately and within agreed time frames
- Key Performance Indicators
- Error‑free and efficient processing of orders and work flows
- Deliveries completed in full, on time, and meeting client expectations
- Clear and effective communication with operational teams
- Consistently uphold a positive and professional image of the Conquip brand
- Personal Attributes
- Ability to work efficiently under pressure and meet deadlines
- High attention to detail and commitment to accuracy
- Positive, proactive, and solution‑focused mindset
- Strong work ethic with a 'can-do' attitude
- Alignment with Conquip's five Core Values
Conquip Engineering Group is a leading UK manufacturer, delivering innovative equipment and solutions to the construction and infrastructure sectors. Renowned for quality and exceptional service, we support some of the UK's largest projects through our expanding network of depots and dedicated teams.
Client & Sales Support Specialist in Mount Pleasant employer: Conquip Engineering Group
Conquip Engineering Group is an exceptional employer, offering a vibrant work culture in Alton that prioritises teamwork and professional growth. As a Client & Sales Support Specialist, you will benefit from a supportive environment that encourages innovation and efficiency, while also enjoying opportunities for career advancement within a leading UK manufacturer known for its commitment to quality and service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Client & Sales Support Specialist in Mount Pleasant
✨Tip Number 1
Get to know the company inside out! Research Conquip Engineering Group and understand their values, products, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to client and sales support roles. Think about how your skills align with the job description and be ready to share specific examples of your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression and shows your enthusiasm for the position.
We think you need these skills to ace Client & Sales Support Specialist in Mount Pleasant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client & Sales Support Specialist role. Highlight your experience in sales order processing and customer engagement, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your proactive approach and detail-oriented mindset, and don’t forget to show off your communication skills – they’re super important for this role!
Showcase Relevant Experience:When filling out your application, make sure to showcase any relevant experience you have with order processing or customer service. We love seeing examples of how you've managed client expectations and coordinated with teams in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Conquip Engineering Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Client & Sales Support Specialist. Familiarise yourself with sales order processing and how to use software like InspHire. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves being the primary point of contact for clients, practice articulating your thoughts clearly and professionally. Prepare examples of how you've effectively communicated in past roles, especially when dealing with customer queries or coordinating with teams.
✨Demonstrate Your Attention to Detail
Highlight your ability to manage multiple tasks without losing focus on accuracy. Bring up specific instances where your attention to detail made a difference, such as error-free order processing or timely delivery updates. This will resonate well with the interviewers.
✨Emphasise Teamwork and Collaboration
This position requires strong teamwork skills, so be ready to discuss how you've successfully collaborated with others in previous jobs. Share stories that illustrate your proactive approach and how you’ve contributed to a positive team environment.
