At a Glance
- Tasks: Manage sales orders, coordinate deliveries, and ensure client satisfaction.
- Company: Join Conquip Engineering Group, a leading UK manufacturer in construction solutions.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on accuracy and customer engagement.
- Why this job: Be the key link between clients and teams, making a real impact every day.
- Qualifications: Detail-oriented with strong communication and teamwork skills.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking a proactive, detail-oriented Client & Sales Support Administrator to join our expanding team in Alton. This dynamic, hands‑on role is pivotal in ensuring customer expectations are consistently met and exceeded. You will manage sales order processing, coordinate with depots and transport teams, and ensure timely, complete deliveries. Acting as a key liaison between clients and internal teams, you will help maintain seamless and efficient operations across the business.
- Sales Order Processing
- Accurately process sales orders using InspHire software
- Issue prompt and professional order confirmations
- Pre‑qualify deliveries with site contacts to ensure readiness
- Provide clients with clear, regular, and timely delivery updates
- Raise proforma invoices and efficiently manage card payment processing
- Coordinate bespoke design approvals with the Mechanical Design team
- Manage custom livery requirements in liaison with the Marketing department
- Customer Engagement
- Serve as the primary point of contact for purchase enquiries
- Respond promptly and professionally to general queries
- Operational Coordination
- Collaborate closely with depots and transport teams to ensure seamless order fulfilment
- Ensure all orders are processed accurately and within agreed time frames
- Key Performance Indicators
- Error‑free and efficient processing of orders and work flows
- Deliveries completed in full, on time, and meeting client expectations
- Clear and effective communication with operational teams
- Consistently uphold a positive and professional image of the Conquip brand
- Personal Attributes
- Ability to work efficiently under pressure and meet deadlines
- High attention to detail and commitment to accuracy
- Positive, proactive, and solution‑focused mindset
- Strong work ethic with a 'can-do' attitude
- Alignment with Conquip's five Core Values
Conquip Engineering Group is a leading UK manufacturer, delivering innovative equipment and solutions to the construction and infrastructure sectors. Renowned for quality and exceptional service, we support some of the UK's largest projects through our expanding network of depots and dedicated teams.
Client and Sales Support in Mount Pleasant employer: Conquip Engineering Group
Conquip Engineering Group is an excellent employer, offering a vibrant work culture in Alton that prioritises teamwork and professional growth. Employees benefit from a supportive environment where their contributions are valued, alongside opportunities for career advancement within a leading UK manufacturer known for its commitment to quality and exceptional service in the construction sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client and Sales Support in Mount Pleasant
✨Tip Number 1
Get to know the company inside out! Research Conquip Engineering Group and understand their values, products, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to client and sales support roles. Think about how your skills align with the job description and be ready to share specific examples of your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Client and Sales Support in Mount Pleasant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Client & Sales Support role. Highlight your attention to detail, teamwork, and communication skills, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Be sure to mention your proactive mindset and how you can help us exceed customer expectations.
Showcase Relevant Experience:When detailing your work history, focus on roles where you've managed orders or coordinated with teams. We love seeing examples of how you've successfully handled customer queries or ensured timely deliveries.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Conquip Engineering Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Client & Sales Support role. Familiarise yourself with the key responsibilities like sales order processing and customer engagement. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves being a key liaison between clients and internal teams, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Highlight Your Attention to Detail
Given the emphasis on accuracy in processing orders and managing deliveries, be ready to discuss specific instances where your attention to detail made a difference. This could be anything from catching an error before it became an issue to ensuring timely updates for clients.
✨Demonstrate Your Team Spirit
This position requires strong teamwork and collaboration. Think of examples where you’ve worked closely with others to achieve a common goal. Showing that you can work well under pressure while maintaining a positive attitude will set you apart.
