Client & Sales Support Executive

Client & Sales Support Executive

Alton Full-Time 30000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Process sales orders and manage workflow to meet customer expectations.
  • Company: Join Conquip Engineering Group, a leader in construction innovation.
  • Benefits: Competitive salary, full-time hours, and a dynamic work environment.
  • Why this job: Be the first point of contact for clients and make a real impact.
  • Qualifications: Strong teamwork, communication, and organisational skills required.
  • Other info: Fast-paced role with opportunities for growth and development.

The predicted salary is between 30000 - 32000 £ per year.

Join to apply for the Client & Sales Support Executive role at Conquip Engineering Group.

Location: Alton, Hampshire (GU34)

Hours: 7:30am - 5pm, Monday to Friday

Salary: £30,000 - £32,000, depending on experience

Start Date: As soon as possible

About Us

Conquip Engineering Group is a leading innovator in the construction and engineering sectors. Our cutting‐edge designs and robust manufacturing solutions push the boundaries of engineering excellence. We are dedicated to innovation and continuous improvement, making us proud to be at the forefront of our industry.

Main Purpose of the Role

The Client & Sales Support Executive will work closely with the Client & Sales Support Team to ensure customer expectations are met by efficiently processing sales orders and managing work‐flow. This role also involves liaising with Depots and Transport Teams to ensure timely and complete order dispatch.

Primary Roles and Responsibilities

  • Processing Orders for Sale:
  • Utilising InspHire to process orders
  • Sending order confirmations
  • Pre‐qualifying delivery with site
  • Providing client updates on delivery dates
  • Raising proforma invoices
  • Processing proforma card payments
  • Collaborating with Mechanical Design for bespoke design sign off
  • Working with marketing for custom livery
  • First Point of Contact for Purchase Enquiries
  • Addressing General Queries and Questions
  • Key Performance Indicators (KPIs):

    • Streamlined processing of orders and work‐flow
    • Timely and complete delivery of orders
    • Maintaining a positive brand image for Conquip

    Basic Skills Required

    • Strong teamwork skills
    • Effective planning and organisational abilities
    • Excellent communication skills
    • Time management skills

    Key Personality Traits Required

    • Ability to work efficiently under pressure
    • Attention to detail and accuracy
    • Clear and effective communication skills, both written and verbal
    • Solution‐oriented with the ability to work in a fast‐paced and high‐pressure environment
    • Positive attitude and high performance standards
    • Strong alignment with Conquip's 5 core values

    If you would like to be considered for this vacancy, please apply directly to this advert or reach out to our Head of Recruitment for further details. We look forward to hearing from you.

    Seniority level: Entry level

    Employment type: Full‐time

    Job function: Sales and Business Development

    Client & Sales Support Executive employer: Conquip Engineering Group

    Conquip Engineering Group is an exceptional employer, offering a dynamic work environment in Alton, Hampshire, where innovation and teamwork thrive. Employees benefit from competitive salaries, a supportive culture that prioritises professional growth, and the opportunity to contribute to cutting-edge engineering solutions. Join us to be part of a forward-thinking team that values your skills and fosters a positive workplace atmosphere.
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    Contact Detail:

    Conquip Engineering Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Client & Sales Support Executive

    Tip Number 1

    Network like a pro! Reach out to current employees at Conquip Engineering Group on LinkedIn. A friendly message can go a long way in getting insider info and maybe even a referral.

    Tip Number 2

    Prepare for the interview by researching Conquip's latest projects and innovations. Show us that you’re genuinely interested in what we do and how you can contribute to our success.

    Tip Number 3

    Practice your communication skills! As a Client & Sales Support Executive, you'll need to be clear and effective. Try mock interviews with friends or family to boost your confidence.

    Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the team.

    We think you need these skills to ace Client & Sales Support Executive

    Order Processing
    Customer Service
    Communication Skills
    Teamwork
    Time Management
    Attention to Detail
    Organisational Skills
    Problem-Solving Skills
    Collaboration
    Sales Support
    Adaptability
    Positive Attitude
    High Performance Standards

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Client & Sales Support Executive role. Highlight relevant experience and skills that match the job description, like teamwork and communication skills. We want to see how you can contribute to our innovative team!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with Conquip's values. Keep it concise but engaging – we love a good story!

    Showcase Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. A polished application shows us you care about quality and accuracy, which are crucial in processing orders.

    Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s straightforward and ensures your application goes straight to our recruitment team. We can't wait to see what you've got!

    How to prepare for a job interview at Conquip Engineering Group

    Know the Company Inside Out

    Before your interview, take some time to research Conquip Engineering Group. Understand their core values, recent projects, and what sets them apart in the construction and engineering sectors. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.

    Showcase Your Communication Skills

    As a Client & Sales Support Executive, effective communication is key. Prepare examples of how you've successfully communicated with clients or team members in the past. Practise articulating your thoughts clearly and confidently, as this will demonstrate your ability to handle customer queries effectively.

    Demonstrate Teamwork and Organisation

    This role requires strong teamwork and organisational skills. Think of specific instances where you've worked collaboratively to achieve a goal or managed multiple tasks efficiently. Be ready to discuss how you prioritise your workload and ensure timely order processing.

    Prepare for Scenario-Based Questions

    Expect questions that assess how you would handle real-life situations related to order processing and client interactions. Practise responding to scenarios where you need to solve problems or manage tight deadlines. This will help you showcase your solution-oriented mindset and ability to thrive under pressure.

    Client & Sales Support Executive
    Conquip Engineering Group
    Location: Alton

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