Client and Sales Support

Client and Sales Support

Full-Time 29000 - 32000 £ / year (est.) No working from home possible
Conquip Engineering Group

At a Glance

  • Tasks: Support clients and sales by processing orders and ensuring timely deliveries.
  • Company: Join Conquip Engineering Group, a leading UK manufacturer in construction solutions.
  • Benefits: Competitive salary, hands-on experience, and a supportive team environment.
  • Other info: Immediate interviews available for motivated candidates ready to excel.
  • Why this job: Be the key link between clients and teams, making a real impact on operations.
  • Qualifications: Strong teamwork, organisation skills, and a proactive attitude are essential.

The predicted salary is between 29000 - 32000 £ per year.

Location: Alton, Hampshire (GU34)

Hours: Monday to Friday, 7:30am – 5:00pm (Office Based)

Salary: £29,000 – £32,000 per annum

Interviewing Immediately

About Conquip Engineering Group

Conquip Engineering Group is a leading UK manufacturer, delivering innovative equipment and solutions to the construction and infrastructure sectors. Renowned for quality and exceptional service, we support some of the UK’s largest projects through our expanding network of depots and dedicated teams.

Role Overview

We are seeking a proactive and detail-oriented Client & Sales Support Administrator to join our growing team in Alton. This dynamic, hands-on role is pivotal in ensuring customer expectations are consistently met and exceeded. You will manage sales order processing, coordinate with depots and transport teams, and ensure timely and complete deliveries. Acting as a key liaison between clients and internal teams, you will help maintain seamless, efficient operations across the business.

Key Responsibilities

  • Sales Order Processing
    • Accurately process sales orders using InspHire software
    • Issue prompt and professional order confirmations
    • Pre-qualify deliveries with site contacts to ensure readiness
    • Provide clients with regular, clear, and timely delivery updates
    • Raise proforma invoices and manage card payment processing efficiently
    • Coordinate bespoke design approvals with the Mechanical Design team
    • Manage custom livery requirements in liaison with the Marketing department
  • Customer Engagement
    • Act as the primary point of contact for purchase enquiries
    • Respond to general queries promptly and professionally
  • Operational Coordination
    • Collaborate closely with depots and transport teams to ensure seamless order fulfilment
    • Ensure all orders are processed accurately and within agreed time-frames

Key Performance Indicators

  • Error-free and efficient processing of orders and work-flows
  • Deliveries completed in full, on time, and meeting client expectations
  • Clear and effective communication with operational teams
  • Consistently uphold a positive and professional image of the Conquip brand

Person Specification

Skills

  • Strong teamwork and collaborative abilities
  • Excellent organisation and planning skills
  • Clear, confident, and professional communication
  • Effective time management and prioritisation

Personal Attributes

  • Ability to work efficiently under pressure and meet deadlines
  • High attention to detail and commitment to accuracy
  • Positive, proactive, and solution-focused mindset
  • Strong work ethic with a “can-do” attitude
  • Alignment with Conquip’s five Core Values

How to Apply

To apply, please submit your application directly via this advert for immediate consideration, or contact our Head of Recruitment for further information.

Client and Sales Support employer: Conquip Engineering Group

Conquip Engineering Group is an excellent employer that values its employees by fostering a supportive and dynamic work culture in Alton, Hampshire. With competitive salaries and a commitment to employee growth, we offer opportunities for skill development and career advancement within our busy production environment. Join us for a rewarding experience where your contributions are recognised and appreciated.

Conquip Engineering Group

Contact Details:

Conquip Engineering Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client and Sales Support

Tip Number 1

Get to know the company! Research Conquip Engineering Group and understand their values and projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills. As a Client & Sales Support Administrator, you'll need to be clear and professional. Try role-playing common interview questions with a friend or family member to boost your confidence.

Tip Number 3

Show off your organisational skills! Be ready to discuss how you've managed multiple tasks or projects in the past. Use specific examples to demonstrate your ability to prioritise and meet deadlines under pressure.

Tip Number 4

Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!

We think you need these skills to ace Client and Sales Support

Sales Order Processing
InspHire Software
Customer Engagement
Operational Coordination
Clear Communication
Time Management
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Client & Sales Support role. Highlight your teamwork, organisation, and communication skills, as these are key for us at Conquip.

Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've successfully managed customer engagement or sales order processing in the past.

Showcase Your Attention to Detail:In your application, demonstrate your high attention to detail. Whether it's through error-free documents or clear communication, we want to see how you ensure accuracy in your work.

Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. This way, your application goes straight to us, and we can review it promptly for immediate consideration!

How to prepare for a job interview at Conquip Engineering Group

Know the Company Inside Out

Before your interview, take some time to research Conquip Engineering Group. Understand their products, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Organisational Skills

As a Client & Sales Support Administrator, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritise and ensure accuracy in your work.

Practice Clear Communication

Since you'll be the primary point of contact for clients, practice articulating your thoughts clearly and professionally. Consider doing mock interviews with a friend or family member to refine your communication style and boost your confidence.

Demonstrate a Proactive Mindset

Conquip values a proactive approach. Think of instances where you took the initiative to solve a problem or improve a process. Highlighting this during your interview will align well with the company’s core values and show that you're a great fit.