Client & Sales Support Administrator
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Location: Alton, Hampshire (GU34)
Hours: Monday to Friday, 7:30am – 5:00pm (Office Based)
Salary: £32,(Apply online only) – £34,(Apply online only) per annum
Interviewing Immediately
About Conquip Engineering Group
Conquip Engineering Group is a leading UK manufacturer, delivering innovative equipment and solutions to the construction and infrastructure sectors. Renowned for quality and exceptional service, we support some of the UK's largest projects through our expanding network of depots and dedicated teams.
Role Overview
We are seeking a proactive, detail-oriented Client & Sales Support Administrator to join our expanding team in Alton. This dynamic, hands-on role is pivotal in ensuring customer expectations are consistently met and exceeded. You will manage sales order processing, coordinate with depots and transport teams, and ensure timely, complete deliveries. Acting as a key liaison between clients and internal teams, you will help maintain seamless and efficient operations across the business.
Key Responsibilities
Sales Order Processing
Accurately process sales orders using InspHire software
Issue prompt and professional order confirmations
Pre-qualify deliveries with site contacts to ensure readiness
Provide clients with clear, regular, and timely delivery updates
Raise proforma invoices and efficiently manage card payment processing
Coordinate bespoke design approvals with the Mechanical Design team
Manage custom livery requirements in liaison with the Marketing department
Customer Engagement
Serve as the primary point of contact for purchase enquiries
Respond promptly and professionally to general queries
Operational Coordination
Collaborate closely with depots and transport teams to ensure seamless order fulfilment
Ensure all orders are processed accurately and within agreed time frames
Key Performance Indicators
Error-free and efficient processing of orders and work flows
Deliveries completed in full, on time, and meeting client expectations
Clear and effective communication with operational teams
Consistently uphold a positive and professional xgikmsk image of the Conquip brand
Person Specification
Skills
Strong teamwork and collaborative abilities
Excellent organisation and planning skills
Clear, confident, and professional communication
Effective time management and prioritisation
Personal Attributes
Ability to work efficiently under pressure and meet deadlines
High attention to detail and commitment to accuracy
Positive, proactive, and solution-focused mindset
Strong work ethic with a "can-do" attitude
Alignment with Conquip's five Core Values
How to Apply
To apply, please submit your application directly via this advert for immediate consideration, or contact our Head of Recruitment for further information.
Team Conquip...
Client and Sales Support in Alton employer: Conquip Engineering Group
Conquip Engineering Group is an exceptional employer, offering a dynamic work environment in Norfolk where innovation and teamwork thrive. With competitive salaries, opportunities for overtime and bonuses, and a strong commitment to employee growth, we ensure our team members feel valued and supported. Join us to be part of a forward-thinking company that prioritises excellence and fosters a culture of collaboration and continuous improvement.
