ETRM Support Analyst - Trade Lifecycle & ITSM

ETRM Support Analyst - Trade Lifecycle & ITSM

Full-Time 63000 - 77000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide frontline support for trade lifecycle software and troubleshoot issues.
  • Company: Join ConocoPhillips, a leading energy company with a global presence.
  • Benefits: Competitive salary, health benefits, and opportunities for professional growth.
  • Other info: Exciting opportunity for career advancement in a supportive environment.
  • Why this job: Be part of a dynamic team and make an impact in the energy sector.
  • Qualifications: Strong SQL/Excel skills and experience in ITSM required.

The predicted salary is between 63000 - 77000 £ per year.

Conoco Phillips in London seeks an experienced ETRM Support Analyst to provide frontline Level 1 functional support for Right Angle, Triple Point, Plan Logic, Endur and related integrations along the trade lifecycle.

You will triage issues, validate data, and escalate where needed across global teams.

You will document incidents with context, support minor configuration changes, and maintain runbooks to ensure consistent operations.

Strong SQL/Excel skills and ITSM experience are essential.

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ETRM Support Analyst - Trade Lifecycle & ITSM employer: ConocoPhillips

ConocoPhillips is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to a culture that prioritises safety and operational excellence. With a commitment to sustainability and community engagement, working here means being part of a forward-thinking team dedicated to making a positive impact.

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Contact Details:

ConocoPhillips Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ETRM Support Analyst - Trade Lifecycle & ITSM

Tip Number 1: Tap Into Professional Networks

The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!

Tip Number 2: Attend Finance Events and Conferences

Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like ConocoPhillips. You never know who might be your next boss or a crucial contact!

Tip Number 3: Showcase Your Expertise

Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from ConocoPhillips.

Tip Number 4: Apply Directly on Company Websites

Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like ConocoPhillips. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!

We think you need these skills to ace ETRM Support Analyst - Trade Lifecycle & ITSM

ETRM Support
RightAngle
TriplePoint
PlanLogic
Endur
SQL
Excel

Some tips for your application 🫡

Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.

Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in ConocoPhillips and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!

Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.

Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show ConocoPhillips how you can be a team player!

How to prepare for a job interview at ConocoPhillips

Brush Up on Technical Skills

Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!

Showcase Your Financial Acumen

If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with ConocoPhillips.

Know Your Numbers

In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.

Connect with Company Goals

Familiarise yourself with ConocoPhillips's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!