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- Tasks: Champion quality and compliance in construction projects, ensuring safety and best practices.
- Company: Join Connolly, a family-oriented construction refurbishment company dedicated to community building.
- Benefits: Enjoy a competitive salary, generous holidays, pension, and ongoing training opportunities.
- Other info: Be part of a supportive team where your voice matters and growth is encouraged.
- Why this job: Make a real impact on communities while driving continuous improvement in quality standards.
- Qualifications: Experience in construction, knowledge of ISO standards, and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
A bit about us
Connolly is a leading construction refurbishment company based in Wigan, with family values at our core. We don't just refurbish homes, we create communities and we're committed to making positive change for people. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, West Yorkshire and North Wales.
A bit about the role
As our Quality and Compliance Manager, you will play a key role in maintaining, developing and championing Connolly's Integrated Management System (IMS). You'll ensure our projects consistently deliver the highest levels of quality, safety and compliance while supporting operational teams and the wider supply chain to work to best practice standards. Working closely with our CEO and senior leadership team, you will positively influence behaviours, reduce defects, support certification needs and drive continuous improvement across the business.
What you will be responsible for:
- Promote and embed the IMS across all business units, ensuring consistent use of processes and controls
- Deliver IMS inductions and quality awareness training
- Support project teams and supply chain partners to meet quality requirements
- Champion positive behaviours to reduce defects and customer issues
- Plan and deliver an annual internal audit programme in line with ISO 19011
- Conduct contract reviews to assess compliance and quality risks
- Report clear findings and support corrective & preventive actions
- Track and close out actions through EcoOnline and Quality Tracker
- Produce monthly quality performance reports for senior leaders
- Monitor non-conformances, defects, complaints and improvement actions
- Support the investigation of root causes and drive preventive solutions
- Coordinate external certification audits for ISO 9001, 14001 and 45001
- Manage accreditation requirements including NICEIC, FENSA, PAS 2030, CHAS and SafeContractor
- Prepare audit documentation and support assessors during site visits
- Ensure subcontractors meet Connolly's quality and accreditation standards
- Verify supplier certifications and qualifications
- Support operational teams with supply chain performance and risks
- Lead improvement initiatives with key subcontractors
- Review feedback from audits, incidents, complaints and lessons learned
- Update IMS processes to reflect best practice and industry changes
- Work collaboratively with operational and corporate teams to ensure the IMS stays practical, relevant and effective
- Champion the use of FieldView, Dalux, SharePoint, Biosite, EcoOnline and document management platforms
- Support site teams to improve digital reporting and documentation
- Maintain effective digital control of quality documentation
What we'd like from you:
- Experience in the construction industry preferably in the planned maintenance environment, Social Housing ideally
- Quality Practitioner (PCQI) or working towards Chartered Quality Professional (CQP MCQI)
- IRCA-trained Internal Integrated Auditor
- Strong understanding of ISO 9001, 14001 and 45001
- Knowledge of NICEIC, FENSA, PAS 2030/2035 and related schemes
- Experience within construction, refurbishment or engineering
- Excellent communication and influencing skills
- Highly organised, analytical and detail-focused
- Able to coach, mentor and support behaviour change
- Positive, proactive and committed to continuous improvement
- Willing to travel regionally to sites
- Full driving licence
What we’ll give you:
In this role you will receive an attractive rewards package that will include a competitive salary/package, company pension, generous holiday entitlement plus other benefits including training and development.
Our values:
- Be Curious - Ask why
- Be Proud - Go the extra mile
- Keep Moving Forward - Build momentum
- Leave a Legacy - Build strong relationships
- Team Connolly - Great things happen when we work together
- The Person Matters - Be kind, be supportive, be authentic
You’ll be part of a people-focused business where your voice matters, your work has purpose, and your development is supported.
Equal Opportunities: We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.
Quality and Compliance Manager in Wigan employer: Connolly LTD
Contact Detail:
Connolly LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Manager in Wigan
✨Tip Number 1
Network like a pro! Reach out to people in the construction and compliance sectors, especially those who work with social housing. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with quality management systems and compliance audits. This will give you an edge when discussing your fit for the role.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the interview by researching Connolly’s projects and values. Be ready to discuss how your experience aligns with their mission of creating communities and driving continuous improvement.
We think you need these skills to ace Quality and Compliance Manager in Wigan
Some tips for your application 🫡
Show Your Passion for Quality: When you're writing your application, let your enthusiasm for quality and compliance shine through. We want to see how your values align with ours at Connolly, especially since we’re all about creating communities and making a positive impact.
Tailor Your Experience: Make sure to highlight your relevant experience in the construction industry, particularly in social housing. We love seeing how your background fits with our mission, so don’t hold back on those specific examples that showcase your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where possible to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join Team Connolly!
How to prepare for a job interview at Connolly LTD
✨Know Your Standards
Familiarise yourself with ISO 9001, 14001, and 45001 standards before the interview. Being able to discuss how these standards apply to Connolly's Integrated Management System will show that you understand the role and its importance in maintaining quality and compliance.
✨Showcase Your Experience
Prepare specific examples from your past work in the construction or social housing sectors. Highlight instances where you've successfully implemented quality controls or improved processes, as this will demonstrate your capability to champion Connolly's IMS effectively.
✨Emphasise Communication Skills
Since the role involves influencing behaviours and supporting teams, be ready to discuss how you've effectively communicated quality requirements in previous roles. Share examples of how you’ve coached or mentored others to improve compliance and reduce defects.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding non-conformances or defects. Think about how you would approach root cause investigations and corrective actions, as well as how you would support teams in implementing preventive solutions.