The People and Culture Advisor provides day to day HR support across Connolly, ensuring colleagues and managers receive timely, accurate and practical advice. This role delivers operational HR services including employee relations casework, recruitment support, onboarding, policy guidance and data accuracy within our HR system.
Working as part of the People team, the People and Culture Advisor supports a positive colleague experience and helps embed Connolly’s values in everyday practice.
Key Accountabilities/Responsibilities:
1. Employee Relations Support
- Manage low to mid‑complexity ER cases such as sickness, conduct, probation and performance.
- Support investigations and hearings by preparing documentation, note taking and providing guidance.
- Escalate high risk cases to the HR Business Partner while handling routine matters independently.
- Ensure fair, consistent and compliant application of policies.
2. Recruitment and Onboarding
- Coordinate recruitment advertising, shortlisting and interview scheduling for all professional roles.
- Support hiring managers with selection processes and ensure a professional candidate experience.
- Prepare offer letters, contracts and onboarding documentation via the HR system.
- Ensure smooth transition into the business by coordinating induction activities.
3. HR Operations and Processes
- Maintain accurate and timely data to ensure compliance with legislative requirements.
- Produce reports on absence, turnover and other people metrics as required.
- Process contract changes, leavers, probation reviews and other lifecycle activities.
- Ensure documents and records meet compliance and audit standards.
4. Policy, Guidance and Support to Managers
- Provide clear, accessible advice on HR policies and best practice.
- Respond promptly to queries from managers and colleagues.
- Support the Head of People and Culture with updates to policies and procedures.
- Coach managers on routine people matters, helping build capability and confidence.
5. Culture, Engagement and Wellbeing
- Support delivery of engagement activity including surveys, recognition and values‑based initiatives.
- Help organise wellbeing events and contribute ideas to enhance the colleague experience.
- Promote Connolly’s values in all interactions.
6. Learning and Development Support
- Coordinate training sessions, attendance records and follow‑up evaluations.
- Support manager development programmes by handling logistics and communication.
- Maintain training records and support statutory/mandatory training compliance.
7. Team Contribution
- Work collaboratively with the Head of People and Culture and People and Culture Administrator to ensure smooth service delivery.
- Identify opportunities for improvements to processes and ways of working.
- Provide cover and support during busy periods or absence.
Experience & Attributes
- Experience in a generalist HR role, ideally within an operational or multi‑site environment.
- Confident managing routine ER matters independently.
- Strong working knowledge of HR practices and UK employment law basics.
- Skilled communicator - clear, supportive and able to build trust.
- Organised, reliable and able to manage several priorities at once.
- Comfortable using HR systems.
- CIPD Level 3 (minimum) or working towards Level 5.
- Positive, values‑led and committed to delivering a great colleague experience.
People & Culture Advisor (12 month FTC) in Wigan employer: Connolly Limited
Connolly Ltd is an exceptional employer, offering a supportive and family-oriented work culture that prioritises employee well-being and community impact. As a Window Surveyor, you will benefit from a competitive rewards package, comprehensive training opportunities, and the chance to contribute to meaningful projects within the Social Housing sector across the North West, Cumbria, and West Yorkshire. Join a growing team where your skills are valued and your professional development is encouraged.
