At a Glance
- Tasks: Manage contracts for repairs and maintenance, ensuring high-quality service delivery.
- Company: Join Connexus, a community-focused housing group dedicated to quality homes and services.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Other info: We value diversity and encourage applications from underrepresented groups.
- Why this job: Make a real difference in the community by ensuring safe and well-maintained homes.
- Qualifications: Experience in property repairs and contract management is essential.
The predicted salary is between 44000 - 50000 £ per year.
Location: Hybrid - Home Working / Craven Arms
Salary: £51,927.91 per annum
We are looking for an experienced Contracts Manager to play a pivotal role within our Property Directorate, leading the management, performance and financial control of a large portfolio of subcontractors delivering responsive repairs, empty homes (voids) and healthy homes services across our housing portfolio. Working closely with the Repairs, Voids and Healthy Homes Managers, you will ensure contractors deliver high-quality services that are customer-focused, compliant, provide value for money and meet agreed contractual obligations and performance standards. This is a varied and influential role where you will oversee contractor performance, manage budgets, ensure regulatory compliance, resolve contractual issues and contribute to the delivery of safe, secure and well-maintained homes for our customers.
What You'll Be Doing
- Managing repairs and maintenance contracts across responsive repairs, voids and healthy homes workstreams.
- Monitoring contractor performance through KPIs, SLAs, audits and regular operational review meetings.
- Leading performance management activities, including formal improvement plans and notices when required.
- Ensuring the timely receipt and accurate management of contract data, documentation and job status information.
- Managing work variations and ensuring all changes are controlled in line with agreed processes.
- Overseeing workstream budgets, contractor valuations and schedules of rates to ensure value for money and prevent contract drift.
- Monitoring expenditure against budget and supporting forecasting activities.
- Acting as the lead for contract disputes, claims and adjudication preparation.
- Ensuring contractors operate in compliance with contractual obligations, health and safety legislation and regulatory requirements.
- Reviewing risk assessments and method statements and ensuring compliance with CDM regulations.
- Building effective relationships with contractors, consultants and internal stakeholders to drive operational excellence.
- Supporting service improvement initiatives focused on customer satisfaction, regulatory compliance and asset preservation.
What We're Looking For
We're seeking an experienced contracts professional with a strong background in property repairs and maintenance, ideally within the social housing sector. You'll have:
- Significant experience managing repairs and maintenance contracts.
- Strong contractor and performance management experience.
- Experience delivering responsive repairs and void services.
- Budget management and financial oversight experience.
- A thorough understanding of contract management principles and construction contract law.
- Knowledge of social housing regulation, Decent Homes Standards and current Homes England requirements.
- A strong technical understanding of building construction and building regulations.
- Excellent knowledge of health and safety legislation, including CDM requirements.
- Understanding of Awaab's Law and the Housing Health and Safety Rating System (HHSRS).
- Excellent communication, negotiation and stakeholder management skills.
- Strong analytical and problem-solving abilities.
- The ability to manage competing priorities and perform effectively under pressure.
Qualifications
Essential qualifications include:
- Building Maintenance or Construction Degree, OND, HNC/HND or equivalent.
- Professional qualification (or working towards), such as RICS, CIOB, RIBA or equivalent.
- NEBOSH National Certificate in Construction Health & Safety (or equivalent).
If this position is something that aligns with your experience, do not hesitate to apply! This role has been identified as suitable for hybrid working which will be a combination of home working and working from our offices with Head office at Craven Arms and travelling to other offices as required. This role will be subject to a basic DBS check.
About Connexus
Connexus is a community focused housing group which aims to deliver good quality homes and services across Shropshire and Herefordshire. Many of our trade roles involve working directly in the community and in the homes of our customers, delivering essential repairs and maintenance work. Whether you are just starting out or are an experienced tradesperson, Connexus could be the right fit for you. We offer a great employment deal with excellent benefits, equipment, training and opportunities to progress. Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups.
Closing date: 9th August 2026
Shortlist date: 10th August 2026
Interview date: TBC
Contracts Manager (Repairs) in London employer: Connexus
Connexus is an exceptional employer that prioritises community engagement and employee development, making it an ideal place for Project Surveyors looking to make a meaningful impact. With a strong commitment to equality and diversity, the company offers excellent benefits, hybrid working arrangements, and ample opportunities for professional growth within a supportive team environment. Located in Craven Arms, employees can enjoy a balance of office and site work while contributing to the delivery of high-quality homes across Shropshire and Herefordshire.
StudySmarter Expert Advice🤫
We think this is how you could land Contracts Manager (Repairs) in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Connexus, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Contracts Manager (Repairs) at Connexus.
We think you need these skills to ace Contracts Manager (Repairs) in London
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Connexus
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
