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- Tasks: Lead a team of Heating Engineers to deliver top-notch servicing and maintenance.
- Company: Join Connexus, a community-focused housing group making a difference in Shropshire and Herefordshire.
- Benefits: Enjoy up to 30 days annual leave, a generous pension scheme, and health benefits.
- Other info: Great opportunities for career progression and continual learning.
- Why this job: Make a real impact in your community while developing your skills in a supportive environment.
- Qualifications: Essential ACS Domestic Gas qualifications and experience in the heating industry required.
The predicted salary is between 35000 - 45000 ÂŁ per year.
We’re looking for an experienced Heating Services Supervisor to lead a team of multi‑skilled Heating Engineers and trades professionals working across our property portfolio. In this key role, you’ll manage a team of in‑house engineers responsible for delivering high‑quality servicing, repairs and maintenance to our housing stock. You’ll bring strong technical knowledge of heating systems, appliances and safety standards, along with the confidence to guide and support your team to deliver excellent results.
What You’ll Be Doing
- Providing day‑to‑day leadership, coaching and mentoring to a team of Heating Engineers.
- Managing performance through one‑to‑ones, team briefings and effective communication.
- Ensuring all team members are fully trained, inducted and working to policy, procedure and safety standards.
- Supporting the M&E Manager with operational oversight of the heating service.
- Overseeing contractors working within the heating workstreams to ensure quality and compliance.
- Ensuring safe, compliant installation, servicing and maintenance of heating appliances across our homes.
- Participating in the Connexus out‑of‑hours call‑out rota, including evenings, weekends and bank holidays.
To be successful, you must hold:
- Essential ACS Domestic Gas qualifications (core modules and appliances)
- NVQ Level 2 and 3 in Plumbing and Heating
- HETAS qualification
- A full UK driving licence
Desirable
- Experience or qualifications in Renewable Technologies
- Team Leader/management level 2/3
- OFTEC
You’ll also bring proven experience in the heating industry and a strong understanding of current safety procedures and standards.
About Connexus
Connexus is a community focused housing group which aims to deliver good quality homes and services across Shropshire and Herefordshire. Many of our trade roles involve working directly in the community and in the homes of our customers, delivering essential repairs and maintenance work. Whether you are just starting out or are an experienced tradesperson, Connexus could be the right fit for you. We offer a great employment deal with excellent benefits, equipment, training and opportunities to progress. Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups.
Life at Connexus
Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire. Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers. Our clear focus is excellent service delivery.
Some of the benefits
- Up to 30 days annual leave & Bank Holidays
- Generous pension scheme
- Westfield Health healthcare plan
- Continual learning and development opportunities
- Paid sickness leave (upon successful completion of probationary period)
- Uniform, van and tools where required are provided
We're rooting for you. Interviewing isn’t easy and believe us when we say “we’re rooting for you”; we want everyone to be able to do their best. We know it can be daunting to put yourself out there and sometimes the unknown interview processes make things even scarier! So, we thought we’d help by sharing a little about what you can expect from us in terms of our approach to recruitment.
Heating Services Supervisor in Hereford employer: Connexus
Contact Detail:
Connexus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heating Services Supervisor in Hereford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Connexus. Understand their values, mission, and the community they serve. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to leadership and technical knowledge in heating services. We recommend doing mock interviews with a friend or even in front of the mirror to build your confidence.
✨Tip Number 3
Showcase your experience! Be ready to discuss specific examples from your past roles where you led a team or solved a tricky problem. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Tip Number 4
Don’t forget to ask questions! At the end of the interview, have a few thoughtful questions prepared about the team dynamics or future projects at Connexus. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
We think you need these skills to ace Heating Services Supervisor in Hereford
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in the heating industry. We want to see your technical knowledge and any relevant qualifications, so don’t hold back on showcasing what you’ve achieved!
Tailor Your Application: Take a moment to tailor your application to the Heating Services Supervisor role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit the bill.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to read and get straight to the heart of your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Connexus
✨Know Your Stuff
Make sure you brush up on your technical knowledge of heating systems and safety standards. Be ready to discuss specific examples from your experience that demonstrate your expertise, especially in managing teams and ensuring compliance.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've successfully coached and mentored your team in the past. Think of specific instances where your guidance led to improved performance or safety compliance.
✨Communicate Effectively
Practice clear and concise communication. You’ll need to demonstrate how you manage performance through one-to-ones and team briefings, so be ready to share your strategies for effective communication within a team.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to heating services. Prepare answers that highlight your problem-solving skills and ability to oversee contractors while ensuring quality and compliance.